Property & Auto Subrogation Adjuster

Our employees are at the heart of what we do best : helping people, businesses and society prosper in good times and be resilient in bad times.

When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility.

It’s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

We’re looking for a Auto & Property Subrogation Adjuster to join our growing team!

In this role your work will have a big impact on the investigation, negotiation, and settlement of auto and basic property subrogation claims.

You will provide quality service and ensure prompt and equitable recovery of claims in line with corporate policies and standards.

What you’ll do here :

• Investigate losses with moderate complexity. Ensure prompt and equitable recoveries in line with our corporate policies and standards.
• Develop action plans for conducting investigations by determining necessary contacts, collection feasibility, and / or legal action.
• Analyze and document the claim by collecting and securing appropriate reports and statements from customers, witnesses and any other parties or experts to determine damage, liability, and opportunity for recovery.
• Negotiate with third parties, lawyers, and insurers to settle claims.
• As required, attend court proceedings or hearings to provide information on claims.
• Provide quality customer service to external or internal customers.
• Answer queries relating to investigations and the claims process.
• Maintain effective communication channels with claims departments and liaise with adjusters, experts, management, and other claims representatives on technical and administrative issues.
• Maintain productive business relationships with service providers and monitor performance to ensure compliance with professional and corporate standards.
• Identify process improvement needs and recommend changes to policies or procedures to maintain quality service and competitiveness.
• Other duties as assigned.

What you bring to the table :

• University degree or college diploma and / or equivalent combination of business experience
• Minimum 2 years property, casualty, auto and / or subrogation claims handling experience
• Excellent written and verbal communication skills.
• High attention to detail and critical thinking abilities.
• Strong time management skills.
• Knowledge of litigation processes considered an asset.
• Completed or working towards a Chartered Insurance Professional (CIP) designation considered an asset.

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team :

A financial rewards program that recognizes your success

An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

An extensive flex pension and benefits package, with access to virtual healthcare

Flexible work arrangements

Possibility to purchase up to 5 extra days off per year

An annual wellness account that promotes an active and healthy lifestyle

Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

Inspiring leaders and colleagues who will lift you up and help you grow

A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity.

We’ll work with you to meet your needs.

including background checks, internal candidates, and eligibility to work in Canada.