Customer Service Representative - Saint-Laurent

Do you have impeccable customer service and enjoy helping others on a daily basis?

Would you like to work in a face-to-face environment because team spirit stimulates you?

Would you like to work for a company that has been a leader in its field for over 30 years?

Here's an opportunity that could be of great interest to you!

This company, located in Ville Saint-Laurent, is a leader in floor installation and finishing.

With over 8,000 products in stock, we offer reliability, flexibility and quality service.

You'll be part of a team of 7 people who are passionate about customer service. Great working atmosphere and newly built space.

For this position, you'll have to answer incoming calls from French- and English-speaking customers across Canada who have questions about the products we offer (floor coverings, underfloor heating, adhesives, mouldings, etc.

the orders they've placed, delivery follow-up and billing questions.

You'll also have to greet customers in person, if they want to place their orders in person.

Position : Customer Service Advisor

Duration : Permanent

Location : Ville saint-laurent (parking available)

Salary : $21 to $22

Schedule : Monday to Friday, 8 a.m. to 5 p.m. for a total of 37.5 hours.

Translated with DeepL.com (free version)

Advantages

Permanent position

Solid and stable company

Salary : $20 to $22 / hr

Monday to Friday from 8h00 to 17h00

Social benefits

Nice dynamic team

Relaxed environment

Accessible to Ville Saint Laurent

Parking available

Responsibilities

As a Customer Service Representative, your main responsibilities will include :

• Enter the necessary information related to orders received by e-mail, telephone or in person;
• Follow-up on orders and deliveries
• Manage customer needs and follow up with internal team
• Update customer files;
• Assist service department;
• Follow-up on customer invoicing
• All other related administrative tasks.

Qualifications

• 1 to 3 years of relevant customer service experience in telephone or order taking.
• Relevant face-to-face customer service experience may be an asset.
• Fluent in French and English;
• Good knowledge of Microsoft office suite;
• Excellent customer communication skills;
• Organizational skills, ability to work quickly and learn quickly;

Summary

Are you looking for a customer service job in Ville Saint Laurent? Are you bilingual and enjoy talking to people?

Apply to our customer service representative role today.

I am looking forward to hearing from you!

Click on "Apply Now" or send your resume to :

[email protected]

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming;

Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.

ca to ensure their ability to fully participate in the interview process.