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We are hiring a Billing Clerk for our Cash Logistics business line at our Vancouver, BC branch.
What you will be doing
- Maintain billing database and structures to ensure all information is updated for accurate and timely customer invoice processing
- Main point of contact in reviewing invoicing requirements and ensuring changes are made when required (adding, deleting and making changes to customer location detail, billing rules, rates)
- Capture and enter billing transactions into billing system for timely month end billing process
- Printing, sorting, emailing and distribution of invoices to customers
- Following up with Sales, Operations and other departments for all necessary information required for data entry and invoicing clarifications requested by the customer
- Assist with the monitoring of service order completion
- Assist with customer disputes for resolutions
- Ensuring all reports are completed effectively and accurately to adhere to designated deadlines
- Providing excellent customer service to all clients and employees in an efficient manner while adhering to all policies, procedures, and guidelines
- Other duties as assigned
What we’re looking for
- Post-secondary education in Business or office administration (or equivalent) or equivalent work experience
- Minimum 2 years of billing or administration experience
- Intermediate knowledge with all Microsoft programs (Word, Excel and Outlook)
- Excellent interpersonal, written and oral communication skills
- Ability to multi-task and prioritize tasks to ensure accuracy and effectiveness
- Strong problem-solving skills, analytical and high attention to detail
- Self-motivated and can work with minimum supervision
What we offer
- Permanent full-time position
- Safe work environment with efficient equipment
- On-site parking
- Dynamic and entrepreneurial environment that promotes innovation and development
- International company offering many careers opportunities
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