- Education :
- Expérience :
Education
Secondary (high) school graduation certificate
Work setting
Hotel, motel, resort
Tasks
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide general information about points of interest in the area
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients / guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
Personal suitability
- Dependability
- Efficient interpersonal skills
- Organized
- Team player
Experience
- 1 year to less than 2 years
- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 30 hours per week
front desk hotel clerk
Provide information on hotel facilities and services. ...
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Secondary (high) school graduation certificate.Greet people and direct them to contacts or service areas.Provide basic information to clients and the public.Perform clerical duties, such as filing and sorting and distributing mail.Answer telephone and relay telephone calls and messages.Work conditio...
front desk hotel clerk
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Develop and implement policies and procedures for daily operations.Enforce policies and procedures.Address customers' complaints or concerns.Assist clients/guests with special needs.Work conditions and physical capabilities.Heures de travail: 30 to 40 hours per week....
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