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hotel front desk supervisor

hotel front desk supervisor

HOWARD JOHNSON INNRed Deer County, AB, CA
30+ days ago
Salary
CA$29.50 hourly
Job type
  • Full-time
Job description
  • Work Term : Permanent
  • Work Language : English
  • Hours : 35 hours per week
  • Education : College / CEGEP
  • Experience : 1 year to less than 2 years
  • or equivalent experience

    • Work setting

    • Hotel, motel, resort

      • Tasks

    • Co-ordinate activities with other work units or departments
    • Establish work schedules and procedures
    • Perform same duties as workers supervised
    • Prepare and submit reports
    • Assist clients / guests with special needs
    • Co-ordinate, assign and review work
    • Hire and train staff in job duties, safety procedures and company policies
    • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery

      • Supervision

    • 3-4 people

      • Security and safety

    • Criminal record check

      • Work conditions and physical capabilities

    • Attention to detail
    • Fast-paced environment
    • Work under pressure
    • Repetitive tasks
    • Physically demanding
    • Combination of sitting, standing, walking
    • Bending, crouching, kneeling

      • Personal suitability

    • Client focus
    • Efficient interpersonal skills
    • Organized
    • Team player

      • Support for persons with disabilities

    • Provides awareness training to employees to create a welcoming work environment for persons with disabilities

      • Support for newcomers and refugees

    • Offers mentorship programs that pair newcomers and / or refugees with experienced employees

      • Support for youths

    • Offers mentorship, coaching and / or networking opportunities for youth

      • Support for Veterans

    • Provides awareness training to employees to create a welcoming work environment for Veterans

      • Support for Indigenous people

    • Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

      • Support for mature workers

    • Provides staff with awareness training to create a welcoming work environment for mature workers

      • Supports for visible minorities

    • Offers mentorship programs that pair members of visible minorities with experienced employees