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Technical Program Manager
Technical Program ManagerGeoComply • Toronto, ON, CA
Technical Program Manager

Technical Program Manager

GeoComply • Toronto, ON, CA
30+ days ago
Job type
  • Full-time
Job description

We’re GeoComply! We are at the forefront of geolocation, cybersecurity, and anti-fraud innovation, developing and delivering cutting‑edge technologies to help ensure regulatory compliance, combat bad online actors, alleviate user friction, and protect businesses from fraud.

Achieving significant business and revenue growth over the past three years and dubbed a tech “Unicorn,” GeoComply has been trusted by leading global brands and regulators for over ten years. Our compliance-grade geolocation technology solutions are installed on over 400 million devices and analyze over 12 billion transactions a year.

At the heart of it all is the people, united by a deep commitment to problem‑solving and revolutionizing how people and businesses use the internet to instill confidence in every online interaction. With teams across five countries, three continents, and a global customer base, we have no plans to slow down.

The Role

We are seeking a motivated and detail‑oriented Technical Program Manager (TPM) to join our dynamic team. The TPM will play a crucial role in coordinating and executing complex, cross‑functional technical projects. You will work closely with engineering, product management, customer success, Fraud and Risk Management and other teams to ensure that our product development initiatives are delivered on time, within scope, and to the highest quality standards.

This role is perfect for someone who is passionate about technology and excels at bridging the gap between technical teams and business stakeholders.

Key Responsibilites

  • Project Alignment and Requirement Gathering : Collaborate with Product Managers, Customer Success Managers, and Integration teams to understand the product vision, strategy, and roadmap.
  • Assist in gathering and documenting requirements from various stakeholders to ensure a clear understanding of project goals.
  • Execution Planning and Coordination : Partner with engineering leads to contribute to the development of detailed execution plans, including scope, timelines, and resource allocation.
  • Help identify and track dependencies across multiple teams and projects.
  • Implementation and Project Tracking : Monitor the progress of technical projects against established timelines, ensuring adherence to quality standards and best practices.
  • Maintain project documentation and track key milestones, providing visibility to the entire team.
  • Launch Support and Monitoring : Support product launches by coordinating communication, assisting with training materials, and ensuring all teams are prepared.
  • Help monitor key performance metrics post‑launch to ensure products are meeting expectations.
  • Communication and Reporting : Provide clear, concise, and regular updates on program status, risks, and milestones to all relevant stakeholders.
  • Facilitate project meetings, including stand‑ups, planning sessions, and retrospectives.
  • Risk and Issue Management : Proactively identify potential issues and risks within the program and work with the team to develop mitigation plans.
  • Escalate critical issues to senior management when necessary to ensure timely resolution.
  • Process Improvement : Contribute to feedback loops with Product and Engineering teams to help refine program execution plans and improve development processes.

Who You Are

  • Bachelor’s degree in Computer Science, Engineering, Business, or a related field.
  • 3‑5 years of experience in technical program management, project management, or a similar role within a software development company.
  • Solid understanding of the software development lifecycle (SDLC), particularly Agile and Scrum methodologies.
  • Excellent communication, interpersonal, and leadership skills.
  • Strong organizational skills with the ability to manage multiple projects simultaneously.
  • Proficiency with project management software such as Jira and Confluence.
  • A proactive and collaborative problem‑solver.
  • Bonus Points

  • Experience in the geolocation, compliance, cybersecurity, or iGaming industry.
  • Project Management Professional (PMP) or Certified ScrumMaster (CSM) certification.
  • Salary Range

    Our compensation reflects the cost of labor across several global markets. The salary for this position ranges from $96,000 / year up to $132,000 / year. Pay is based on several factors evaluated throughout the interview, including market location, job‑related knowledge, skills, and experience. At GeoComply, our salary bands are crafted with purpose. They testify to the diverse range of skills and experiences that fuel our success.

    In addition to our competitive salary package, we also offer the following personal and professional development benefits :

  • Performance‑based bonus
  • Equity plans
  • Paid vacation and sick days
  • Extended health benefits
  • Sports and Physical Wellness budget (30% of L&D Allowance)
  • Charitable and DEI initiatives
  • Team‑building events
  • Apply Now!

    Interested in joining our team? Send us your resume and a cover letter. We can’t wait to meet you!

    Commitment to Diversity and Equity

    If you don’t tick every box in this job description, please don’t rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity rather than ticking boxes, so if this resonates with you, please apply.

    Search Firm Representatives Please Read Carefully

    We do not accept unsolicited assistance from search firms for employment opportunities. All CVs or resumes submitted by search firms to any employee at our company without a valid written agreement in place for this position will be considered the sole property of our company. No fee will be paid if a candidate is hired by GeoComply due to an agency referral where no existing agreement exists with the GeoComply Talent Acquisition Team. Where agency agreements are in place, introductions must be through engagement by the GeoComply Talent Acquisition Team.

    Why GeoComply?

    Joining the GeoComply team means you’ll be part of an award‑winning company to work, learn and grow. We are fast‑paced, high‑impact, and have a can‑do team culture.

    To be successful in our organization, you need an eager attitude, professionalism, and the confidence to willingly work to prove yourself and your ideas, and earn the trust of the organization.

    Here’s why we think you’d love working with us.

    We’re Working Towards Something Big

    We’ve built a reputation as the global market leader for geolocation compliance solutions for over 10 years. We’re trusted by customers from all over the world, and the next few years will be particularly exciting as we continue to scale across new markets.

    Our Values Aren’t Just a Buzzword

    Our values are the foundation for what we as a company care about most. They signify the commitment we make to each other around how we act and what we stand for. They are our north star as we work together to build a company we’re all proud to be a part of. Learn more, here.

    Diversity, Equity, and Inclusion Are at the Core of Who We Are

    In collaboration with our team and external partners, we promote DEI in our recruitment and hiring practices; scholarships and financial aid; training and mentorship programs; employee benefits, and more.

    Learning Is at the Heart of Our Employee Experience

    At GeoComply, we foster an environment that empowers every employee to gain the knowledge and abilities needed to perform at their very best and help our organization grow. From a professional development budget to local training opportunities, knowledge‑sharing sessions and more, we are continually investing in employee career growth and development.

    We Believe in Being a Force for Good

    We profoundly care about our impact on the world and strive to make meaningful contributions to the communities we work and live in. Our Impact division focuses on philanthropic and social responsibility initiatives, including supporting our local communities, advancing equality, and harnessing our technology to protect vulnerable groups. Learn more, here.

    We Care About Our Team

    Our GeoComply team is talented, driven and hard‑working, and is known for its positive attitude and energy. At GeoComply, we take care of our employees with the total package. Team members are generously rewarded with competitive salaries, incentives, and a comprehensive benefits program.

    GeoComply culture thrives on a dynamic mix of in‑person energy and independent focus and we champion a hybrid work model that blends the energy of in‑person collaboration with the flexibility to work from home. Our 3‑day in‑office policy fosters teamwork and innovation, while also recognizing the importance of individual work styles and needs.

    At GeoComply, we live our value of Act with Integrity. Our workplace is built on mutual respect and inclusion, and we welcome applicants of all backgrounds, experiences, beliefs, and identities. Creating an accessible interview experience for all candidates is important to us. If you have any requests (big or small) throughout our hiring process, please don’t hesitate to let us know so we can do our best to prioritize your needs.

    We care about your privacy and want you to be informed about your rights. Please read our Applicant Privacy Notice before applying for the position.

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