Company Overview :
Our Client is a leading name in the cryptocurrency exchange sector, is committed to delivering superior customer experiences through innovative technology and unparalleled support.
As they continue to grow, we are looking for a dedicated Customer Support Manager who understands the dynamic nature of the digital finance.
Role Description :
We seek a dynamic Sales Manager with a strong background in managing high-net-worth client portfolios within investment companies, including banks and other financial institutions.
The ideal candidate will have extensive experience dealing with clients face-to-face, managing portfolios, and a comprehensive understanding of stocks, commodities, and cryptocurrencies.
This role is centred around customer relations, focusing on upselling and conducting market analyses to inform and engage clients through online webinars.
Key Responsibilities :
- Cultivate and manage relationships with high-net-worth clients, offering personalized investment advice and portfolio management.
- Leverage in-depth knowledge of commodities, forex, and crypto markets to provide strategic insights and upsell services.
- Drive business growth through proactive engagement and relationship-building with institutional clients.
- Conduct online webinars and presentations to educate and inform clients about market opportunities and investment strategies.
- Work on a commission-based structure, demonstrating a solid motivation to expand business and achieve sales targets.
Requirements
- Proven experience in investment companies, with a track record of managing high-net-worth portfolios and engaging with clients directly.
- Deep understanding of the financial markets, including stocks, commodities, forex, and cryptocurrencies.
- Excellent customer relationship skills, with the ability to upsell and manage client expectations effectively.
- Strong presentation and communication skills, capable of conducting insightful market analyses and webinars.
- Motivated by commission-based rewards, with a hunger for securing new business and maximizing sales opportunities.
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