Coordinator, Gift Processing

Company Description

At The Princess Margaret Cancer Foundation, our mission is to create a world free from the fear of cancer. Cancer remains the number one cause of death for Canadians and our top priority is to accelerate cancer research and care.

Our role is to garner support for Princess Margaret Cancer Centre, one of the world’s leading cancer research and treatment centres, through philanthropy, fundraising events, and our world-renowned lottery program. The work we accomplish drives groundbreaking research, relentless innovation, and a deep commitment to improving the lives of cancer patients and their loved ones.

Now, we have an opportunity to blaze an even brighter future for everyone affected by cancer.

We will  Carry The Fire  for cancer patients everywhere, lighting the way forward through discovery, reigniting our commitment to transform cancer outcomes and ease the profound suffering cancer causes patients and their loved ones.

At the PMCF, every one of us carries the fire for someone else. Join us as we inspire a movement and help us achieve our vision to change the way we understand, diagnose, and treat cancer.

Job Description

Union :   Non-Union

Department :   Customer and Business Operations

Hours :   35 hours

Hiring Range : $50,000 - $60,000 (plus additional compensation incentives such as bonuses, pension, benefits and more)

Status : Permanent Full Time

Vacancy : Existing Vacancy - Backfill

Posted Date :   February 3, 2026

Closing Date :   February 17, 2026

Please note : Our Technical Assessment opens Feb 17th via TestGorilla

As an integral member of the Business Operations team, you will be responsible for assisting with calls, responding to emails, entering donations and managing a number of work queues that require frequent interactions with donors and internal members of the PMCF team. Reporting to the Manager of Business Operations you will work together to provide an exceptional donor experience by responding to and resolving issues in a timely manner.

You will :

• Serve as a point of contact for donor managers inquiring about donations
• Scan cheques and save in folder and upload to the bank
• Process credit card payments and cheque deposits
• Enter gifts into the Foundation CRM (manually or through importing functions)
• Review daily work queues and respond to requests in a timely manner
• Follow PMCF priorities, processes, and policies to support the team and respond to inquiries in a timely manner
• Import donations using BVDL
• Adjust donations as needed
• Collaborate with internal stakeholders to fulfill donors’ requests
• Suggest improvements to processes that will enable an exceptional donor experience

Qualifications

Additional Information

We believe that the way we work together is just as important as what we accomplish. By making choices and taking actions that align with our values, we achieve greater success, and our work lives become happier and more meaningful.

At PMCF, we strive to foster a culture built on Collaboration, Accountability, Respect, and Excellence (CARE). Central to these values is our commitment to IDEAA : Inclusion, Diversity, Equity, Accessibility, and Anti-Racism.

UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity and welcomes all applicants including but not limited to : all religions and ethnicities, LGBTQ2s+, BIPOC, persons with disabilities and all others who may contribute to the further diversification of ideas. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.