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People & Culture Specialist - OHS & Benefits
People & Culture Specialist - OHS & BenefitsAccor • Fairmont Banff Springs, Banff, Canada
People & Culture Specialist - OHS & Benefits

People & Culture Specialist - OHS & Benefits

Accor • Fairmont Banff Springs, Banff, Canada
1 day ago
Job type
  • Full-time
  • Permanent
Job description

Company Description

Who We Are :

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work / life combination.

Job Description

This role is responsible for supporting the Health & Wellness Manager in driving the hotel’s Wellness & Safety programs forward, administering WCB claims, and coordinating health and safety activities and initiatives for an employee population of up to 1,400 colleagues.

The successful candidate will possess education and / or experience in Human Resources and Occupational Health & Safety. This is a highly administrative role requiring exceptional organizational skills, strong attention to detail, and the ability to manage multiple priorities. The ideal candidate is self-motivated, takes initiative, enjoys working independently, and builds strong working relationships with both colleagues and leaders.

Competitive Salary :  $63,000 - $65,000 gross annually, based on previous experience & education

Job Duties Include :

Reporting to the Health & Wellness Manager, responsibilities and essential job functions include, but are not limited to the following :

  • Serve as the first point of contact, welcoming colleagues and leaders to the Health & Wellness office.
  • Ensure employee medical files, records, and reports are maintained in accordance with company policy and legislative requirements.
  • Create and maintain training materials for Incident Reporting, Occupational Health & Safety, and Benefits.
  • Deliver training sessions as required.
  • Collaborate with the Health & Wellness Manager to : Plan and implement health, safety, and wellness initiativesPlan and execute the annual Wellness & Safety FairDevelop and maintain employee support resourcesPromote and communicate wellness offerings throughout the year
  • Perform other related duties as assigned.

Worker’s Compensation Board (WCB) :

  • Manage day-to-day coordination of the hotel’s WCB program, including claim submission and required follow-up.
  • Communicate with WCB Case Managers, Department Leaders, and injured workers to ensure claims and return-to-work programs are managed effectively.
  • Assist in facilitating return-to-work meetings and modified work programs.
  • Liaise with third-party providers for complex claims, as required.
  • Maintain WCB tracking and assist with monthly reporting and statistics.
  • Monitor claims costs, identify trends or escalations, and assist with initiating claim reviews and cost recovery efforts.
  • Prepare and submit WCB appeals in collaboration with the Health & Wellness Manager.
  • Maintain the hotel’s Return to Work program, ensuring all training and support materials remain current.
  • Occupational Health & Safety (OH&S) :

  • Act as Co-Chair of the Joint Health & Safety Committee (JHSC).
  • Communicate health and safety deliverables to leaders, committee members, and colleagues.
  • Track and monitor completion of all Health & Safety deliverables outlined in the H&S Critical Path.
  • Facilitate training for JHSC representatives in compliance with OHSA requirements.
  • Ensure all incidents, accidents, near misses, and occupational diseases are reported and followed up appropriately.
  • Review internal incident reports to confirm corrective actions are identified, scheduled, and completed in a timely manner.
  • Assist the Health & Wellness Manager in delivering Incident Reporting and Investigation training to leaders and JHSC members.
  • Support OHS representative requests, including site visits, reporting, and follow-up actions.
  • Coordinate COR certification and maintenance audits with the JHSC and Health & Wellness Manager; lead internal audits once Auditor certification is achieved.
  • Ensure compliance with legislative requirements related to first aid certification.
  • Coordinate and promote first aid training sessions at least twice annually.
  • Support the development and implementation of hotel-wide safety initiatives.
  • Promote health and safety awareness through regular communication, emphasizing the importance of training and full participation.
  • Partner with Engineering to ensure contractor safety requirements, approvals, and sign-offs are completed prior to project commencement.
  • Benefits & Wellness :

  • Act as the first point of contact for benefits-related inquiries, assisting colleagues with forms and application processes.
  • Administer the Short-Term Disability (STD) process, including eligibility calculations, electronic submissions, file maintenance, and tracking.
  • Administer the Heartist Retirement process.
  • Provide information and guidance regarding Retirement Savings and Pension plans.
  • Support leaders and colleagues with Wellness and Benefits programs and resources.
  • Review weekly Manulife error reports and make necessary corrections.
  • Provide compassionate guidance to colleagues and leaders regarding mental health and wellness resources.
  • Qualifications

    Your Skills & Qualifications :

  • Minimum of two (2) years’ experience in Human Resources / People & Culture
  • Previous experience working with HRIS / HR systems is required.
  • Degree, Diploma, or Certification in Human Resources Management; equivalent experience will be considered.
  • Occupational Health & Safety training or certification; equivalent experience will be considered.
  • Health & Safety Auditor Training and Certification is an asset.
  • Strong computer literacy, with experience using Microsoft Windows applications.
  • Exceptional attention to detail with the ability to prioritize and multitask in a fast-paced environment.
  • Proven interpersonal, written, and verbal communication skills, with confidence, empathy, and professionalism when handling sensitive matters.
  • Highly organized, responsible, and innovative, with the ability to work collaboratively within a team environment.
  • Self-motivated and eager to learn, with a positive and energetic approach.
  • Comfortable delivering training and presenting to large groups of up to 100 participants.
  • Additional Information

    Job Perks & Benefits :

  • Subsidized staff accommodation provided on-site for full time status employees
  • One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4 / meal)
  • Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
  • Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
  • Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
  • Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
  • Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses
  • Visa Requirements : Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

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    Benefit Specialist • Fairmont Banff Springs, Banff, Canada

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