Patient Watch

Overview

While conducting a Patient Watch you would be responsible for monitoring the safety, security, and confidentiality of patients who present a danger to themselves or others. This position requires an individual who can provide superior customer service and professionalism while carrying out the functions of the job. Applicants must be able to work both day and overnight shifts, be willing to travel to other hospital locations within a 500 km radius, and have a valid class 5 driver’s licence. A willingness to pick up shifts on short notice and open availability, including weekends, is required. The starting wage for this role is $22.44 / hour. Successful applicants will need to attend a Healthcare Security Training course provided through Paladin Security. First Aid certification is also required, and training will be provided for those who do not already possess it.

Essential Job Functions

• Monitor the patient’s overall safety and report any changes to security and / or hospital staff.
• Ensure the safety of all stakeholders, including patients, clinical staff and visitors, using de‑escalation techniques.
• Log and report all incidents reported by hospital staff, physicians, patients or visitors and maintain a detailed log of all patient interactions.
• Utilize two‑way radio and computer applications for communicating site activities.
• Communicate in a truthful and receptive manner under all circumstances.
• Must stay alert at all times.
• Make immediate decisions while maintaining composure in emergency response situations with minimal supervision.
• Develop thorough site knowledge and maintain professional relationships with sites and hospital staff.
• Handle private and confidential information with a high amount of discretion.
• Monitor and screen visitors and clients in a professional manner.

Education & Experience

Skills

Certification Requirements

First Aid, CPR Level C.

Additional Information & Benefits

Paladin Security : Making the World a Safer and Friendlier Place because we CARE ! The Paladin Difference starts with our people; we hire the best, promote from within, respect differences, provide high‑quality service, and have fun. Paladin Security has a diverse workforce and is committed to a workplace culture of respect, inclusion, and diversity. We are committed to providing accommodations for people with disabilities during the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

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