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Shift Sunday to Thursday Evenings OR Wednesday to Saturday Evenings
Rate of Pay $33.00- $34.66Hourly
Job Type Permanent Full Time
Replacement / New Position Replacement for Existing Vacancy
Posting Type Internal and External
Posting Date 01 / 22 / 2026
Application Deadline 02 / 05 / 2026
Position Summary
Reporting to the Supervisor, Recreation Facilities, the Facility Operator IIis responsible for facility operations maintenance at the Arena facilities. This position oversees the facility to ensure programs / events run as scheduled and is responsible for the security and safety of the facility and its patrons, keeping all areas of the facility clean and that all mechanical aspects of the facility are maintained and kept in good working order
Key Duties and Responsibilities
- Ensure the facility is opened and closed at scheduled times
- Responsible for the security of the building
- Notify the Leadhand or Supervisor regarding any staff or facility related issues
- Operate the ice resurfacer and / or specialized equipment such as edger, scissor lift, swing machines, ride on Scrubber, etc.
- Operate power tools and cleaning and safety equipment
- Operate and monitor facility operation systems and records readings
- Perform set up and take down of tables and chairs for events, meeting rooms, banquet halls, etc.
- Perform general cleaning / maintenance (i.e. mopping, sweeping, vacuuming, window cleaning, washroom / dressing room cleaning, snow shoveling, garbage pick-up, painting, waxing floors, scrubbing walls, etc.) in accordance with the daily and spring / summer housekeeping schedule
- Respond to requests from patrons (general public) and other City of Richmond Hill staff on general facility issues and / or maintenance requests
- Respond to customer needs in a timely, professional, helpful and courteous manner and follows-up to ensure their needs have been met
- Consistently meet service standards, and follow up with customer during and after delivery of services to ensure their needs have been met
- Ensure that all policies and procedures are being followed by patrons and part time maintenance staff as applicable
- Promote a safety conscious working environment. Notice potentially hazardous situations, consistently enforce safety procedures and demand compliance with health and safety regulations with part time staff and contractors
- Provide functional supervision to part time staff while on duty, delegate and assign job duties, and assist with training
- Responsible for preventative maintenance, equipment checks, annual maintenance and minor repair asassigned (i.e. minor plumbing, re-lamping of light fixtures, changing ceiling tiles, fix rubber floor, rink boards and gates, replace broken rink glass, check fire extinguisher, blade changes etc.) with minimal supervision
- Ensure facility scheduling is executed in a prompt and timely manner
- Purchase supplies following departmental guidelines and submits VISA chit expense reports, completes purchase orders as required
- Responsible for the allocation of dressing room keys
- Assist with annual shut down maintenance
- Assist with annual facility inventory
- Assist with ice removal and replacement including leveling and painting ice surface
- Detects and communicates non-compliance to appropriate level, deals with non-compliance issues requiring straight forward corrective action
- Adhere to corporate initiatives (i.e. recycling, energy management)
- Other duties as assigned
Education and Experience
High School DiplomaPropane Handling Certificate is requiredBasic Refrigeration Certificate is requiredStandard First Aid, CPR and AED Certificates are requiredFall-arrest training, Scissor lift training and WHMIS training is requiredORFA Building Maintenance and Operations Certificate or equivalent is an assetCertified Ice Technician is an assetMinimum 2 years’ related experienceRequired Skills / Knowledge
Thorough working knowledge of the operation of refrigeration and HVAC plant, ice making and flooding methods, water quality testing and balancing techniques, general trade fundamentals and janitorial / cleaning work methodsBasic knowledge in plumbing, carpentry and electrical is an assetTeam player with good communication and customer service skillsAbility to work with minimal or no guidance, yet able to seek guidance when the situation is unclear; can apply guidelines and procedures that require some interpretation in dealing with expectations to meet pre-determined standards, promptly and efficientlyAbility to plan and organize own activities to accomplish pre-determined standards or procedures, seeks clarity on priorities as needed, monitors the quality and timeliness of own work; responsibly uses the resources at one’s immediate disposalGeneral knowledge of the Occupational Health and Safety ActWorking knowledge of Microsoft Office (wordand excel) and ActiveNetFacility Booking systemOntario Class "G" Driver’s License in good standing and must provide a satisfactory current Drivers Abstract from the Ministry of Transportation Ontario (MTO)Requires satisfactory Police Vulnerable Sector CheckDemonstrates good judgment and makes sound decisionsShows commitment to personal growth, development, and leadership opportunitiesShares new ideas and challenges the status quoProven written and verbal communication skills with the ability to communicate with honesty, openness, respect, and trustTakes initiative to participate in a culture of learning, mentoring, and sharingContributes to building and being a part of a positive cultureDemonstrate the City’s corporate values of care, collaboration, courage and serviceParticipate in a flexible rotating schedule including nights and weekends and on-call rotationDemonstrates personal leadershipBuilds people and cultureCultivates open communicationShapes the futureNavigates and leads through complexity and changeWe thank all candidates for their interest, however, only those under consideration will be contacted.
TheCity of Richmond Hill is committed to inclusive, barrier-free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation.
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