Talent.com
Addiction Support Worker
Addiction Support WorkerIndwell • Kitchener, Region of Waterloo, CA
Addiction Support Worker

Addiction Support Worker

Indwell • Kitchener, Region of Waterloo, CA
2 days ago
Job type
  • Full-time
Job description

Posted Friday, January 30, 2026 at 5 : 00 AM | Expires Saturday, February 14, 2026 at 4 : 59 AM

Come Build Hope and Homes with Us!

Addiction Support Worker- Full Time Kitchener, Ontario

Closing Date for Applications : February 13, 2026.

Position Description

Reporting to the Program Supervisor, as the Addiction Support Worker you will be responsible to provide tenants with supports that help achieve health and housing stability. Working within the context of a collaborative interdisciplinary team reflecting the principles of person-centered and evidence-based care by assisting with coordinating and delivering mental health and addiction services to tenants. Providing or supporting in the treatment, rehabilitation, and support for individuals living in supportive housing. This program serves individuals who have experienced long term housing instability and / or long stay hospitalizations. This position will require a high level of resilience and a willingness to work in close proximity to challenging situations.

What matters to you?

Being in a work culture that operates out of their core values of DIGNITY, LOVE and HOPE- embracing diversity, promoting equality and inclusion. Moved by your compassion and empathy to walk alongside others, hearing about their unique life journey to provide them with client centered care in developing their coping skills. A place that sees you as a LEADER contributing your individuality to champion the vision of creating communities that TRANSFORM lives.

About Indwell

Founded in 1974, Indwell is a Christian charity that continues to thrive and grow exponentially as we serve people impacted by poverty and homelessness through our vision of HOPE and HOMES for All. We are the fastest growing developer in Ontario creating affordable high quality efficient housing communities coupled with supportive programs to over 1,300 tenants to meet their needs of health, wellness, and belonging. To learn more, go to : indwell.ca / our-model

Hours of Work

Full time- 40 hours per week-including evenings, weekends and some public holidays. Hours will be scheduled based on the support needs of individuals living in supported apartments. As the program operates 7 days a week, being on-call for 1 week every 5 weeks is required to support the tenants and each other on the team. The on-call rotation consists of carrying a work cell phone 24 / 7 for that one week, responding to urgent matters.

WHAT YOU WILL BE DOING

Direct Support to Tenants

  • Skilled in building therapeutic relationships with tenants with a recovery-oriented, trauma-informed approach, promoting hope and trust
  • Comfort and familiarity with a harm reduction approach
  • Develop, contribute to, and carry out individual tenant support plans, including any relevant assessment tools as appropriate and ensuring consistent follow-up to treatment and recovery plans
  • Hold responsibility for a primary case load under supervision of Program Supervisor
  • Work individually with tenants to identify and achieve substance related goals as it relates to their individual support needs and recovery
  • Support tenants to connect with community resources and supports, including both clinical and informal supports
  • Encourage tenant connection to community-based, culturally meaningful programming
  • Support tenants in issues related to maintaining their health and housing
  • Reinforcing tenants’ life skills, including spiritual, social and coping skills
  • As a representative of a faith-based organization, recognize and promote the role of spirituality and provide support and guidance as required
  • Confident in utilizing crisis management and intervention skills
  • Respond to tenant complaints / concerns with care, compassion, and efficiency
  • Develop and facilitate relevant group programming to meet the needs of the community
  • Assist with meal preparation and delivery as needed. Participate in dinner alongside tenants
  • Assisting with admission and orientation of new tenants
  • Maintaining a safe and healthy environment

Support, Direction, and Commitment to Interdisciplinary Team

  • Support and build capacity within the interdisciplinary team around substance use and relevant tenant-centered approaches
  • Collaborate with interdisciplinary team to assess specific program needs regarding substance use and other addictions
  • Work as part of an interdisciplinary team to provide direct and indirect support to tenants, encouraging housing stability. These supports may include : medication administration, apartment checks, community events, and other supports as necessary
  • Work with tenants to maintain a safe apartment; engage in life skills training as needed,
  • Keep interdisciplinary team informed of community opportunities and emerging trends related to best practices in addiction support for tenants
  • Support and collaborate with Volunteer Coordinator to integrate program volunteers into addiction support activities. Complete volunteer logs as required
  • Assist in the orientation and support of staff, students and volunteers
  • Attend and actively participate in team meetings and other agency meetings as required
  • Maintain positive written and verbal communication
  • Demonstrate positive relationships within the Indwell team
  • Promote and demonstrate the vision, mission and values of Indwell within the workplace and community
  • Keep apprised of new research and developments relevant to your role, through workshops, journals, websites, and literature. Transfer knowledgeback to the team and tenants in the most effective manner available
  • Follow applicable regulations, policies and procedures
  • Work collaboratively with Facilities, reporting maintenance needs to ensure upkeep of buildings / ground
  • Complete regular environmental checks, including requirements of the building’s Integrated Pest Management plan
  • Health, Welfare and Safety Practices

  • Use appropriate procedures when responding to emergency situations
  • Ensure your own health & safety, that of tenants and co-workers by adhering to health & safety standards.
  • Complete required safety checks and inspections as assigned
  • Attend and participate in all required training to maintain and develop new skills
  • Documentation

  • Complete required reports in a timely manner in accordance with policy and procedures
  • Perform administrative tasks as assigned, such as rent collections and financial records
  • Complete required documentation in a thorough and timely manner with a focus on maintaining and protecting tenant health records
  • WHAT YOU WILL BRING

  • College diploma or bachelor’s degree with a focus on addictions
  • Certification with CCACF is considered an asset
  • Experience working in mental health and / or addictions, with harm reduction approaches to substance use
  • Knowledge of concurrent disorders and of various addiction treatments / theories is required
  • Experience working within a case management framework with individuals with serious mental illness, substance use, or other special needs
  • A client centered approach, using trauma-informed strategies to support residents
  • A warm, sensitive and caring approach with a genuine interest in supporting a diverse population of people living with mental illness
  • Demonstrated ongoing learning and experience around supporting diverse individuals and communities (i.e. cultural safety, anti-racist and anti-oppressive practice, etc.)
  • Strong communication, listening, interview and assessment skills, as well as critical thinking and problem-solving abilities
  • Effective crisis intervention and conflict management skills
  • Ability to work effectively in a high stress environment, work independently, be flexible, organized, responsible and take initiative
  • Excellent written, verbal, time management and organizational skills
  • A commitment to interpersonal collaborative teamwork and care and continuous professional development
  • Familiarity with SPDAT / the Ontario Common Assessment of Need is an asset
  • Committed to upholding and modeling the standards set out in the organization’s Mission Statement, Statement of Faith, Code of Conduct and other operating standards and policies
  • We want you to thrive

  • Vacation : 3 weeks paid (15 days) with 8 HEAL days (sick and personal appointments) per year
  • Extensive Benefits paid : Extended health (100% medication coverage - some exceptions may apply), dental and vision care. Life Insurance and long-term disability
  • Employee Assistance Program primary care and professional consulting services
  • Group RRSP : Indwells contributes 5% of salary
  • New Staff Orientation Days
  • Professional and Personal Development - annual Leadership Conference (themed with guest speaker) + Spiritual Ranch Retreat (reflection and recharge with various outdoor activities). Clifton Strengths Finder Assessment facilitated by People Developer for mentoring opportunities, Lunch and Learn Webinars, Indigenous Cultural Competency and 2SLGBTQ Awareness + more
  • Social Events : Indwell’s Hope and Homes Banquet yearly to celebrate the important work we do + team gatherings
  • As Indwell works to support diverse resident / tenant populations, we are seeking to create a diverse work culture that closely matches the diversity of our communities with qualified individuals who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives. Our supports, services and employment are open to people from every creed, race, ethnicity, sex, ability, sexual orientation, and gender identity. And we especially invite applications from Black, Indigenous peoples, members of racialized communities and intersectionalities. Indwell’s leadership are motivated by the example of Jesus Christ as reflected in Indwell’s statement of faith.

    Inspired to JOIN OUR TEAM, we invite you…

    To APPLY

    Please forward your cover letter and resume to our website : www.indwell.ca / careers . We thank all for your interest; however, only those applicants that are being considered will be notified.

    Personal information submitted will be used only for employment opportunities within Indwell in accordance with the Freedom of Information and Privacy Act.

    Accommodation will be provided to applicants who make their needs known in advance for the duration of the hiring process as required under Indwell’s Employment policy.

    #J-18808-Ljbffr

    Create a job alert for this search

    Addiction Support Worker • Kitchener, Region of Waterloo, CA

    Similar jobs
    Community Navigator

    Community Navigator

    Community Care Concepts of Woolwich, Wellesley and Wilmot • kitchener, on, ca
    Full-time +1
    Community Care Concepts is a non-profit volunteer-based organization that provides high quality support services throughout the Townships of Woolwich, Wellesley and Wilmot that enable seniors and a...Show more
    Last updated: 13 days ago • Promoted
    Time Implementation Consultant(ADP / UKG) - guelph

    Time Implementation Consultant(ADP / UKG) - guelph

    Intellects Group • guelph, on, ca
    Full-time
    Implementation Consultant III – Time & Attendance.In this position, you’ll couple your business consulting expertise with our innovative solutions to create exceptional onboarding experiences for e...Show more
    Last updated: 17 days ago • Promoted
    Field Support Agent - H&R Block Canada

    Field Support Agent - H&R Block Canada

    H&R Block Canada • guelph, on, ca
    Full-time +1
    For over 60 years, H&R Block has prepared taxes for millions of Canadians annually.Headquartered in Calgary, Alberta, we serve taxpayers in more than 1,000+ offices, through our upload from home se...Show more
    Last updated: 17 days ago • Promoted
    Senior Support Coordinator

    Senior Support Coordinator

    Homewood Health Centre • Guelph
    Full-time +1
    Senior Support Coordinator – Homewood Health Centre.Make a difference in a growing, innovative mental health organization and centre of excellence in people‑centered care.Provide support coordinati...Show more
    Last updated: 6 days ago • Promoted
    Field Support Agent - guelph

    Field Support Agent - guelph

    H&R Block Canada • guelph, on, ca
    Full-time +1
    For over 60 years, H&R Block has prepared taxes for millions of Canadians annually.Headquartered in Calgary, Alberta, we serve taxpayers in more than 1,000+ offices, through our upload from home se...Show more
    Last updated: 17 days ago • Promoted
    Support Worker - Grampian (R1B6J2-NJ)

    Support Worker - Grampian (R1B6J2-NJ)

    Cera Care • Scotland, Ontario, Canada, N0E 0B2
    Full-time
    Support Worker - Grampian (R1B6J2-NJ).Whether you have professional experience, have cared for a loved one, or simply have a passion for supporting others, your compassion, patience, and understand...Show more
    Last updated: 27 days ago
    Senior Life Underwriter - guelph

    Senior Life Underwriter - guelph

    Empire Life • guelph, on, ca
    Full-time +2
    Location : Any Canadian Location, CA.The total target compensation (TTC) range, including salary and target bonus, is $78,698 - $125,350. This TTC range is applicable to permanent roles only; fixed-t...Show more
    Last updated: 30+ days ago • Promoted
    Benefits Advisor - Work From Home

    Benefits Advisor - Work From Home

    HMG Careers • Brantford, ON, Canada
    Remote
    Full-time
    This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ...Show more
    Last updated: 4 days ago • Promoted
    Training Associate - guelph

    Training Associate - guelph

    Skyline Group of Companies • guelph, on, ca
    Full-time
    We’re looking for a passionate, driven and energetic candidate to join our team for the position of Training Associate located in our Head Office in Guelph, Ontario. As a Training Associate, you wil...Show more
    Last updated: 26 days ago • Promoted
    HR & Payroll Client Support Associate (Fixed-Term Contract) - Remote - cambridge

    HR & Payroll Client Support Associate (Fixed-Term Contract) - Remote - cambridge

    Employment Hero • cambridge, on, ca
    Remote
    Temporary
    Employment Hero is on a mission to make employment easier and more valuable for everyone.Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.Since ou...Show more
    Last updated: 4 days ago • Promoted
    Customer Support Specialist - Synergie Canada

    Customer Support Specialist - Synergie Canada

    Synergie Canada • kitchener, on, ca
    Full-time
    Remote role must be physically located in Canada.Are you fully bilingual in English and French with experience in the legal or medical field?. In this role, you’ll handle inbound, warm-transferred c...Show more
    Last updated: 3 days ago • Promoted
    Technical Support

    Technical Support

    Cambridge Pro Fab • Brantford, ON, Canada
    Full-time
    With hundreds of custom engineered acoustic package installations throughout the world, SPL has and continues to maintain the highest level of product knowledge and expertise, along with the abilit...Show more
    Last updated: 3 days ago • Promoted
    Customer Support Specialist - cambridge

    Customer Support Specialist - cambridge

    ExaCare AI • cambridge, on, ca
    Full-time
    ExaCare AI is a leading health tech company on a mission to build the AI operating system for post-acute care.Our platform turns messy, unstructured hospital referral packets into clear clinical in...Show more
    Last updated: 30+ days ago • Promoted
    Underwriting Case Coordinator (12 month contract) - guelph

    Underwriting Case Coordinator (12 month contract) - guelph

    Empire Life • guelph, on, ca
    Full-time +3
    Underwriting Case Coordinator (12 month contract).Location : Remote - Anywhere in Canada.The total target compensation (TTC) range, including salary and target bonus, is $45,050 - $84,800.This TTC r...Show more
    Last updated: 30+ days ago • Promoted
    Intensive Case Manager - Supportive Addiction and Mental Health Housing

    Intensive Case Manager - Supportive Addiction and Mental Health Housing

    Stonehenge Therapeutic Community • Guelph
    Full-time +1
    The Supportive Addiction & Mental Health Housing (SAMH) Team works with individuals living in the community who are dealing with significant substance use issues as well as other complexities such ...Show more
    Last updated: 20 days ago • Promoted
    HR & Payroll Client Support Associate (Fixed-Term Contract) - Remote - Employment Hero

    HR & Payroll Client Support Associate (Fixed-Term Contract) - Remote - Employment Hero

    Employment Hero • guelph, on, ca
    Remote
    Temporary
    Employment Hero is on a mission to make employment easier and more valuable for everyone.Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.Since ou...Show more
    Last updated: 4 days ago • Promoted
    Reimbursement Specialist - guelph

    Reimbursement Specialist - guelph

    ManpowerGroup • guelph, on, ca
    Permanent +1
    As a Reimbursement Specialist, you’ll be the point person helping patients and prescribers navigate public and private drug coverage so patients can access their therapy on time.You will complete a...Show more
    Last updated: 7 days ago • Promoted
    Support Worker - Perth (R1B258J2)

    Support Worker - Perth (R1B258J2)

    Cera Care • Scotland, Ontario, Canada, N0E 0B2
    Full-time
    Support Worker - Perth (R1B258J2).Whether you have professional experience, have cared for a loved one, or simply have a passion for supporting others, your compassion, patience, and understanding ...Show more
    Last updated: 27 days ago