Product Owner - Contact Billing

Pay at Intact is about much more than just salary.

Flexible work arrangements and a hybrid work model

Possibility to purchase up to 5 extra days off per year

Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

Share plan & other savings : up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to) :

94,200 - 115,200

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance) :

12%

As part of our commitment to Win As A Team , we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including : experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We’re looking for a Product Owner to join our Contact Billing Team!

We are seeking a dedicated professional with a strong understanding of agile methodologies and a background in product management to join our dynamic team. In this role, you will play a crucial part in shaping the future of our contact billing products, collaborating closely with business and technical teams.

What you'll do here :

Backlog Planning & Health :

Define and outline the purpose of epics, collaborating with Business Analysts (BAs) to set development timelines, start, and end dates.

Assign and prioritize backlog items, ensuring alignment with team’s skills, capacity, and major dependencies.

Conduct story mapping and estimation, entering stories into Jira, and ensuring the backlog is well-ordered and communicated to stakeholders.

Product and Sprint Management :

Focus on the "why" behind each backlog item, understanding its business impact and alignment with the product vision.

Collaborate with the Scrum Master to resolve impediments and guide the team toward achieving Release / Sprint goals.

Actively participate in Scrum ceremonies and ensure stakeholder communication regarding progress and deadlines.

Team Leadership and Guidance :

Lead and inspire the team to deliver best-in-class products and meet project / deliverable success.

Provide encouragement and guidance to ensure effective and efficient project execution.

Communication and Collaboration :

Communicate effectively using appropriate vocabulary to convey ideas clearly, participating actively in discussions and fostering good working relationships.

Collaborate with various teams on the strategy for rolling out new products or features and provide / seek support from peers regarding backlog planning and squad issues.

Adaptability and Change Management :

Act as a positive change agent, influencing others to adopt new approaches and demonstrating comfort with ambiguity and evolving environments.

Product Requirements and Quality :

Lead the evaluation and acceptance of product deliverables, ensuring adherence to acceptance criteria during sprint review.

Mitigate risks by identifying product quality concerns and proposing suitable actions.

Product Vision and Strategy :

Collaborate with stakeholders to define and validate product vision, strategy, and requirements.

Convey the vision and goals to the team, ensuring alignment with the Minimum Viable Product (MVP) and project / program vision.

What you bring to the table :

Bachelor's degree or a combination of education & relevant experience will be considered.

Typically requires between 5 and 8 years of experience.

Experience working in product mode and project mode (an asset)

Insurance background (an asset).

CSPO or Product Owner certification (an asset).

Excellent communication and interpersonal skills (oral and written).

Planning methodology and relevant experience with proven knowledge of Agile methodology.

Working knowledge of Word, Excel, PowerPoint, and Jira.

Ability to work on multiple projects in teams or in a matrix environment (multitasking).

For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.

No Canadian work experience required; however, must be eligible to work in Canada.

Important :   Working hours are based on Eastern Time Zone .

#LI-Hybrid

Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team.