IT Business Analyst

Job Title: IT Business Analyst

Company: Sethi International Trans Inc.
Location: Milton, Ontario (On-site / Hybrid)
Employment Type: Full-time, Permanent
Hours: 30–40 hours per week
Wage: $42.00 – $50.00 per hour (based on experience)
Vacancies: 1

About the Company

Sethi International Trans Inc. is a growing transportation and logistics company operating across Canada and the United States. We specialize in cross-border freight, fleet operations, and technology-driven logistics solutions. As part of our digital transformation and operational growth, we are seeking an experienced IT Business Analyst to support system optimization, reporting, and enterprise technology initiatives.

Job Description – IT Business Analyst

The IT Business Analyst will work closely with management, operations, and IT teams to analyze business processes, gather technical requirements, and implement system improvements across logistics, fleet management, safety, compliance, and financial platforms.

Key Responsibilities

• Analyze existing business processes and IT systems related to transportation, logistics, fleet management, safety, and compliance
• Gather, document, and translate business requirements into functional and technical specifications
• Act as a liaison between business users, software vendors, and internal IT teams
• Support implementation and optimization of TMS, ELD, accounting, reporting, and ERP systems
• Develop dashboards, reports, and KPIs to support management decision-making
• Identify system gaps, inefficiencies, and automation opportunities
• Assist with data validation, system testing, and user acceptance testing (UAT)
• Prepare documentation, workflows, and training materials for end users
• Ensure systems comply with regulatory, security, and data integrity standards
• Support ongoing system enhancements and digital transformation initiatives

Required Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Business Systems, or a related field
• Minimum 2–3 years of experience as an IT Business Analyst or Business Systems Analyst
• Strong understanding of business systems, databases, reporting tools, and system integrations
• Experience working with ERP, TMS, CRM, ELD, or logistics-related systems is a strong asset
• Ability to analyze complex data and translate it into actionable insights
• Strong documentation, communication, and stakeholder management skills
• Ability to work independently and manage multiple priorities

Preferred / Asset Qualifications

• Experience in transportation, logistics, or supply chain industries
• Knowledge of SQL, Power BI, Tableau, or similar reporting tools
• Experience working with cross-border or regulated environments
• Familiarity with Agile or SDLC methodologies.

Work Conditions

• Office-based role in Milton, ON with potential hybrid flexibility
• Collaborative, fast-paced logistics environment
• Growth opportunities as the company expands its technology footprint