Job Description
Job Description
Job Title : IT Business Analyst
Company : Sethi International Trans Inc.
Location : Milton, Ontario (On-site / Hybrid)
Employment Type : Full-time, Permanent
Hours : 30–40 hours per week
Wage : $42.00 – $50.00 per hour (based on experience)
Vacancies : 1
About the Company
Sethi International Trans Inc. is a growing transportation and logistics company operating across Canada and the United States. We specialize in cross-border freight, fleet operations, and technology-driven logistics solutions. As part of our digital transformation and operational growth, we are seeking an experienced IT Business Analyst to support system optimization, reporting, and enterprise technology initiatives.
Job Description – IT Business Analyst
The IT Business Analyst will work closely with management, operations, and IT teams to analyze business processes, gather technical requirements, and implement system improvements across logistics, fleet management, safety, compliance, and financial platforms.
Key Responsibilities
- Analyze existing business processes and IT systems related to transportation, logistics, fleet management, safety, and compliance
- Gather, document, and translate business requirements into functional and technical specifications
- Act as a liaison between business users, software vendors, and internal IT teams
- Support implementation and optimization of TMS, ELD, accounting, reporting, and ERP systems
- Develop dashboards, reports, and KPIs to support management decision-making
- Identify system gaps, inefficiencies, and automation opportunities
- Assist with data validation, system testing, and user acceptance testing (UAT)
- Prepare documentation, workflows, and training materials for end users
- Ensure systems comply with regulatory, security, and data integrity standards
- Support ongoing system enhancements and digital transformation initiatives
Required Qualifications
Bachelor’s degree in Information Technology, Computer Science, Business Systems, or a related fieldMinimum 2–3 years of experience as an IT Business Analyst or Business Systems AnalystStrong understanding of business systems, databases, reporting tools, and system integrationsExperience working with ERP, TMS, CRM, ELD, or logistics-related systems is a strong assetAbility to analyze complex data and translate it into actionable insightsStrong documentation, communication, and stakeholder management skillsAbility to work independently and manage multiple prioritiesPreferred / Asset Qualifications
Experience in transportation, logistics, or supply chain industriesKnowledge of SQL, Power BI, Tableau, or similar reporting toolsExperience working with cross-border or regulated environmentsFamiliarity with Agile or SDLC methodologies.Work Conditions
Office-based role in Milton, ON with potential hybrid flexibilityCollaborative, fast-paced logistics environmentGrowth opportunities as the company expands its technology footprint