Clinical Leader, Project & Change Management

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients / clients / residents and families : The Clinical Leader, Project & Change Management works collaboratively with internal / external stakeholders / partners to facilitate operational priorities by providing strategic clinical project and change management leadership, expertise and support to the overall Redevelopment Project.

Leads and manages the planning, procurement, evaluation, design, development, coordination and implementation of the change management strategic plan, project and change management initiatives as well as the commissioning and transitioning processes.

This role is responsible for project and change management coordination and implementation of strategic on-site projects and functions, leading process improvement, and supporting site / project priorities to facilitate the transition into new and / or renovated facilities.

Develops and implements standard methodologies including project and change management tools (charters, project plans, risk management plans, communication plans) and improvement tools to achieve and sustain improved performance across the site.

Works in close collaboration with key departments / partners to develop and optimize functional space planning, ensures related services and programs for the designated departments are well defined, operationally feasible, appropriately resourced, coordinated and implemented.

Builds alliances with leaders within cross-functional areas, including but not limited to quality, equipment planning, operations, and information technology related to the designated areas(s).

Provides leadership and HR operational management to assigned staff including budget management for the department / area.

Responsibilities Provides strategic project and change management expertise and leads the planning, development, coordination and implementation of the change management strategic plan, projects and change management initiatives to support the key strategic and operational priorities of the overall Redevelopment project.

Assesses the clinical requirements of the user groups by reviewing appropriate clinical benchmarks, research and best practice to ensure identified / requested needs are appropriate and includes integration with appropriate clinical support services.

Assists the user groups and other team members by providing clinical advice and information to facilitate consensus and problem resolution;

reviews user specifications to ensure products and systems meet identified / requested clinical and clinical support needs.

Acts as a strategic project / change management leader for assigned site-wide projects through the planning, development, integration, implementation, monitoring and reporting of the various project phases.

Applies change management principles to develop engagement strategies and action plans to maximize sustained success beyond project completion.

In partnership with clinical and work stream leads, provides coordination and project management for clinical departments and project work streams within a strategic change / change management and cultural change context.

Ensures projects align with corporate / major project strategies, are integrated across impacted departments and promote a common goal.

Functions as a key resource for the operational and clinical teams to ensure that an optimal structure and design are in place to achieve desired outcomes.

Executes project plans according to project methodologies; ensures successful and coordinated completion of project components, facilitates consensus with stakeholders as required to ensure successful implementation.

Establishes detailed project charter, plans and objectives to outline timelines and project deliverables. Works collaboratively to provide strategic support to project and operations leaders on complex multi-stakeholder, multi-disciplinary project and change initiatives.

Facilitates the development and promotes the effective use of standardized organizational project and change management processes, tools, educational material, and training and development initiatives.

• Provides teaching and coaching of project and change management courses and tools. Provides team leadership, supervisory guidance and direction to assigned staff;
• including consistent and effective day to day management of the project and team. Oversees the development and implementation of work plans of team members;

provides guidance and direction of project activities; leads coaching, mentoring, skill development, and performance management including responsibility for hiring, termination, and discipline management.

Identifies leveraging opportunities between projects; formulates and develops recommendations regarding project scope and related changes required to facilitate / ensure successful outcomes.

Develops and implements effective processes to assess project risks, recommends risk mitigation strategies and monitors risk throughout the project lifecycle.

Tracks project progress according to project plans and identified metrics on an ongoing basis. Qualifications Education and Experience Masters degree (or equivalent undergraduate degree plus related experience) in a clinical health science discipline, plus seven years clinical project & change management planning experience in complex, multi-disciplinary projects involving a wide range of stakeholder / partner groups;

or an equivalent combination of education, training and experience. Certification in Project Management (PMP) and / or Change Management (PROCI) is a preferred asset.

COMPETENCIES : Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional / Technical Capabilities A detailed understanding of strategic planning and program / service / department operational plans goals, objectives, strategies and priorities.

Comprehensive knowledge of health care delivery systems. In-depth knowledge of organizational change management methodologies, tools and approaches.

Extensive knowledge of project management principles, practices, methods, standards, tools and techniques. Practical knowledge of and ability to use a variety of office automation software such as Microsoft Office (Word, Excel, PowerPoint, Project and Access).

Practical knowledge of and ability to implement automated Project Management tools. Results oriented with the ability to execute strategy across large complex organizations.

Demonstrated ability to bring together and lead diverse groups in a collaborative manner. Demonstrated ability to communicate effectively, both verbally and in writing, with all levels of the organization.

Effective facilitation skills and the ability to motivate and influence leaders. Advanced skills in critical thinking, complex problem solving, planning, project management, change management and group processes.

General knowledge of current health care issues and trends. Demonstrated ability to develop and oversee project communications strategies.

Demonstrated ability to work independently and in collaboration with others. Demonstrated ability to develop and maintain effective working relationships with internal and external stakeholders.

Demonstrated ability to lead and manage staff. Demonstrated ability to function effectively in a highly dynamic environment with changing priorities and deadlines.

Demonstrated ability to organize, prioritize and achieve work-life balance. Physical ability to perform the duties of the position.