Merchandise Process Supervisor

Responsibilities : Leadership

Leadership

• Support the Merchandise Processing Manager by coordinating the efforts of the Merchandise Processing Team Members and Recyclers to ensure timely flow of merchandise to the sales floor- maintaining inventory levels.
• Assist the Merchandise Processing Manager with the selection, screening, interviewing, hiring, and onboardingof Merchandise Processing Team Members and Recyclers.
• Lead in the training of Merchandise Processing Team Members and Recyclers in the sorting, inspecting, grading and rolling of all merchandise among other tasks.
• Coach Team Members throughout the shift to ensure standards are achieved and maintained.
• Work as an integral part of the management team by providing support, attending meetings, and sharing information.

Employee Relations

• Support the Merchandise Processing Manager with providing direction to Merchandise Processing Team Members and Recyclers regarding company policies and procedures.
• Recognize and report policy infractions to the Merchandise Processing Manager or General Manager.
• Assist in the implementation of employee recognition programs and events.

Health and Safety

• Monitor the merchandise processing and recycling area to ensure it is kept in an organized and clean manner in accordance to company housekeeping standards.
• Take precautionary measures and follow company guidelines against external and internal theft. Take appropriate action when external and internal theft occurs.
• Provide a safe workplace by identifying and properly removing any hazards and reporting hazards to the Merchandise Processing Manager, General Manager and Joint Health and Safety Committee.
• Immediately report and document employee or customer accidents to the Merchandise Processing Manager or General Manager.

Departmental Responsibilities

• Coordinate and assist with the sorting, inspecting, grading, pricing, rolling and ragging of merchandise.
• Assist the Merchandise Processing Manager with the preparation and execution of sale days.

Other Duties

• Maintain professionalism while communicating with peers, managers and customers.
• Collaborate with store management to ensure operations and production work as a team toward the same goals - this may include sharing some responsibilities between the two departments.
• Perform additional job related duties as requested by the Merchandise Processing Manager or General Manager.

Experience :

• 2+ years of experience working in a retail warehouse environment.
• 1+ years of supervisory experience in a high volume fast-paced environment.
• Previous work in a thrift retail environment is considered an asset.

Core Competencies :

• Attention to Detail- Carefully monitor the detail and quality of team’s work; provide suggestions and coaching for future development when necessary.
• Problem Solving- Make decisions and use independent judgment in various situations.
• Job Recognition- Recognize when to escalate appropriate or specific situations to the Merchandise Processing Manager.
• Reliability- Shows commitment, dependability and accountability in one's work, and follows through on all designated tasks and projects regardless of interruption.
• Team Building- Work to develop, maintain, and promote positive working relationships within the Merchandise Processing department to promote inclusivity.
• Communication- Be clear and articulate when speaking to a group or an individual, assuring that the intended message is fully comprehended.

Physical Requirements :

• Ability to stand and walk for the duration of shift.
• Constant bending, reaching, and using hands for repetitive actions.
• Lifting and carrying items up to 50lbs without assistance throughout shift.
• Pushing and pulling merchandise containers on wheels weighing up to 500lbs.

Work Environment :

• Exposure to dust all of designated shift.
• Exposure to periodic temperature fluctuations and noise levels.
• Work schedule hours will include days, evenings, weekends and holidays.
30+ days ago