Office Admin - Shipping Department

About the job Office Admin - Shipping Department

Main Job Responsibilities :

• Documentation : Prepare necessary documentation, including Bills of Lading, customs paperwork, and pro forma invoices.
• Coordination : Coordinate daily product movements with sales teams and customers.
• System Management : Confirm product availability and create orders in the JDE system.
• Warehouse Coordination : Collaborate with the warehouse team for orders requiring fittings.
• Customer Interaction : Pre-call customers as needed before shipment.
• Data Management : Perform data entry tasks in JDE and DSI systems.
• Communication : Liaise with customer service via email and phone to address inquiries and concerns.
• Issue Resolution : Investigate and resolve purchase order discrepancies and complete necessary corrections.
• Logistics Tracking : Monitor and track proof of delivery.
• Inventory Management : Participate in monthly and year-end inventory processes.
• Safety Compliance : Ensure all third-party personnel have completed the onsite safety video and required safety sign-offs.
• Additional Duties : Perform any other tasks as assigned by the supervisor

Required Skills & Abilities :

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