Search jobs > Oakville, ON > Remote customer service

Bilingual (English/French) Remote Customer Service for Roadside Assistance Company

Arise Virtual Solutions
Oakville, Ontario

Bilingual French-speakers are needed to provide Customer Service Support for a Roadside Assistance company. This work-from-home opportunity offers flexible scheduling 24 hours-a-day, including weekends. Perfect for fully-fluent bilingual speakers who can deliver premier customer service in French and English – all while working from the safety of your own home! And it’s all possible through the Arise® Platform. 

The Arise® Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the platform, you can provide remote customer support; earning income while saving time and money on costs associated with working outside of the home. 

There are various flexible opportunities immediately available on the platform — including this bilingual roadside assistance opportunity — and you can start earning money in a few weeks. Service the client’s customers in the mornings, evenings, and in-between when it’s most convenient for you. This unique opportunity offers plenty of afternoon, evening and night-time hours for those looking to work an evening or night gig. 

 

And, rest assured – while automotive knowledge is a plus – it’s not needed to offer reassurance and support to stranded drivers. 

 

A day in the life using the Arise® Platform to provide service: 

  • Providing bilingual (English/French) support to customers, service providers, and partners through outbound calls.  

  • Negotiating agreeable service rates for services rendered. 

  • Helping to guarantee a smooth and empathetic customer experience.  

  • Gathering & verifying all information with the Customer.  

  • Document all issues, resolution, and follow up actions 

  • Accurately and efficiently resolve customer inquiries on the first contact 

What it takes to succeed: 

You must be self-motivated, possess outstanding problem-solving skills, patience, and empathy. Excellent written, listening, and verbal communication skills are a must. It’s also important to deliver knowledgeable, friendly, and customer service while efficiently navigating multiple systems. 

 

No degree necessary – This great work-from-home opportunity for anyone who is ready to invest in themselves and work hard on their own terms! Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform. 

Certification courses can be as short as a few days or can last up to six weeks, depending on the complexity of the client program. 

What you need to get started: 

  • Register to use the Arise Platform by clicking apply

  • Select a client program 

  • Enroll in a certification course to prepare to service 

  • Computer and Equipment Requirements on AriseWorkFromHome.com/Equipment 

Visit www.ariseworkfromhome.com/equipment to view computer and equipment requirements 

This is not an offer of employment. It is an opportunity to enter a business-to-business relationship with Arise. 

Additional information:
Employment type: Full-time
30+ days ago
Related jobs
Alorica
Canada
Remote

The Customer Service Representative must handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience. Embracing a diverse workforce with a shared commitment to deliver outstanding customer service, Alorica offers significant opportun...

Hilti Group
Oakville, Ontario

This position is accountable for achieving profitable sales, providing timely and appropriate customer service, and technical expertise with strong orientation to understanding a customer’s specialized needs and requirements; ensuring the successful achievement of the company’s objectives and growth...

BMO
Canada, Canada
Remote

This position requires proficiency in a language other than French to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. This position requires proficiency in English to interact, support and/or provide ...

Medline
Mississauga, Ontario

A successful Bilingual Customer Service Representative plays a pivotal role in ensuring positive customer experiences and maintaining strong relationships between the company and its clients. Product Knowledge/Adherence to Policies: Maintain a deep understanding of the company's products, services, ...

Praxair, Inc - a Linde Company
Ontario, CA

For more information about the company and its products and services, please visit www. Linde's industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. This ...

agilius work solutions
Greater ottawa area, ON, CA

Must be bilingual (French & English). Track and maintain communication log for all third-party interactions including but not limited to stakeholder notifications for pipeline operations and in support of the public awareness program. Understanding of legal issues related to land acquisition and eas...

accobrands
Mississauga, Ontario

Reporting to the Customer Service Team Lead, the Customer Service Representative will support a large variety of customers from small, local accounts through to large, strategic accounts. Bilingual Customer Service Representative. They will ensure the timely and accurate processing of all customer o...

Randstad Canada
Mississauga, Ontario

As a Bilingual (English/French) Customer Experience Specialist you will report into the Customer Experience Manager and assist in day to day operations, managing customer interactions, troubleshooting with customers, and improving system performance. Are you a customer experience professional with a...

Home and Community Care Support Services
Milton, Ontario

Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place. Process new referrals, and orders for services,...

Intact Financial Corporation
Mississauga, Ontario

Bilingual Customer Service Representative - Claims (CMS). Recommend our business partners to our clients (rental company/body shop/emergency service/contractor). Passionate about customer service. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. ...