PT Team Lead (CAN) Park Royal
Your role in a nutshell
As an aspirational leader, with enthusiasm for our brand and a strong connection to our purpose, you’ll support the Store Management team in driving the store & your team mates to deliver retail excellence, strong sales results & an engaging customer experience.
More about the role
- Handle customer concerns efficiently & effectively, sharing feedback with Store Management team as needed
- Problem solves effectively & proactively as much as possible using available resources
- Creatively support upkeep of store lay-out & visual merchandising, inventory management & other store operations as needed.
- Communicate effectively & act as a flexible & responsible role model to your team
- Interest in & passion for learning about & leveraging knowledge of the beauty market, our competitors & our products.
- Working with the Store Management team to :
o Shape a customer focused store experience by coaching Customer Consultants to drive customer engagement through our products, campaigns & activism, bringing our brand to life
o Ensure development of customer loyalty to further build The Body Shop brand
o Meet sales & performance targets
o Identify & attract high potential candidates & develop current team members to succeed in their goals, support training & onboarding of new Customer Consultants
What we look for
- Experience in a customer facing role and a genuine passion for beauty & the retail industry
- Ability to communicate & listen effectively & demonstrate operational skills
- Strong interpersonal skills to build rapport with customers & provide appropriate solutions to customer needs
- A positive mindset with the willingness to continuously develop yourself
- Ability to multitask, manage time & work flexible hours
- Ability to work independently with minimal direction
What we offer
- Comprehensive onboarding in your new position
- Training hours for you & your team as needed
- A 50% staff discount on regular product & 30% on Gifts
- Freebies - when we launch new products, we want our Teams to be the first to fall in love with them
- Paid volunteer days - so you can spend time with the causes that matter to you
- Ability to make connections with Community Partners to drive local activism
UN) Uniform- We don’t believe in uniformity. We’ll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good
- Ability to offer a real living wage to your Customer Consultants
- Opportunities to grow within the Brand
- Encouragement & support to be exactly who you are employees may join any / all our Inclusion & Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender & This Ability Disability Network
Talent Drivers
Collaborative SkillsPurposePersonal ConductLeadershipCommerciality
PT Team Lead (CAN) Park Royal
As an aspirational leader, with enthusiasm for our brand and a strong connection to our purpose, you’ll support the Store Management team in driving the store & your team mates to deliver retail excellence, strong sales results & an engaging customer experience. Identify & attract high potential can...
PT Team Lead (CAN) Park Royal
As an aspirational leader, with enthusiasm for our brand and a strong connection to our purpose, you’ll support the Store Management team in driving the store & your team mates to deliver retail excellence, strong sales results & an engaging customer experience. Identify & attract high p...
truck dispatcher
Education: Secondary (high) school graduation certificate.Experience: 1 year to less than 2 years.Monitor personnel workloads and locations.Advise vehicle operators of traffic and other problems.Dispatch personnel according to schedules and work orders.Follow-up on issues with work orders.Knowledge ...
PT Sales Associate Park Royal
We are looking for a Store Manager who will bring innovation, creativity and leadership to our team. We believe that clothes — and how you make them — can make a difference. The purpose of this position is to direct and lead superior retail strategies and execute store operation functions to deliver...
truck drivers supervisor
Education: Secondary (high) school graduation certificate.Experience: 1 year to less than 2 years.Supervise workers and projects.Co-ordinate and schedule activities.Ensure health and safety regulations are followed.Co-ordinate repairs and rentals.Requisition or order materials, equipment and supplie...
bookkeeper
Education: Secondary (high) school graduation certificate.Experience: 1 year to less than 2 years.Calculate and prepare cheques for payroll.Keep financial records and establish, maintain and balance various accounts using manual and computerized bookkeeping systems.Maintain general ledgers and finan...
administrative assistant
Education: Secondary (high) school graduation certificate.Experience: 1 year to less than 2 years.Arrange and co-ordinate seminars, conferences, etc.Record and prepare minutes of meetings, seminars and conferences.Determine and establish office procedures and routines.Schedule and confirm appointmen...
JAVA developer (technical lead)
Job Title - JAVA developer (technical lead). Lead Dev: Tech Stack: Java, Mysql, Redis, Springboot, GraphQL, Karate/cucumber. ...
Technical Lead- OSS/BSS Products
Provide technical leadership and mentorship to the R&D team, nurturing a culture of continuous learning and technical excellence. Strong leadership skills, with a proven ability to lead, motivate, and mentor technical teams. Looking for a Technical hands on leader within the Telecom OSS/BSS space. I...
Warehouse Lead
Reporting to the warehouse Manager, the warehouse Lead occupies a critical position enabling the organization to achieve its objectives. Demonstrating a structured management style, warehouse leads support a team that excels in the execution of all tasks according to the procedures established by th...