HearCANADA is looking for a permanent full-time Client Care Coordinator for our Nanaimo, BC hearing clinic (Bowen and Fern Road intersection).
As a Client Care Coordinator, you will be the first point of contact for patients visiting our clinics. This is a full-time Monday - Friday day shift opportunity and would be a great career move for someone with strong administration / customer service skills looking to join a growing team.
What you'll do :
- Act as the key point of contact for patients at our clinic with client-facing / front-desk responsibilities (answering phones, scheduling appointments, greeting clients)
- Perform administrative tasks (processing payments, maintaining client files, ordering supplies, receiving incoming mail and packages)
- Educate patients on hearing device payment plans, insurance direct-billing, trial periods, and basic product questions with the goal of increasing sales and fostering loyalty to our services and products
- Participate in HearCANADA branding and marketing initiatives (attending community-based events, marketing collateral drop-offs, networking with other healthcare providers)
- Assist clinical team members with sanitization and equipment as directed
What we are looking for :
- 2+ years of experience in a retail customer service, administration, sales, or clinic capacity (or a blend of these settings!)
- Experience in a retail or sales-oriented environment is strongly preferred
- An energetic, self-driven person who is excited about business development and community partnerships / marketing
- Excellent communication skills with an ability to establish and build relationships with colleagues, coworkers, and community partner
- Proficiency with scheduling software and MS Office
- A valid driver's license and access to a vehicle is preferred as the role will involve some work related (mileage is compensated) local travel to events / marketing engagements
What’s in it for you :
- $21 - $24 / hour based on experience + quarterly bonus
- Employer-paid benefits that start on your first day
- RRSP program with employer matching
- Education assistance program and ongoing mentorship / professional development opportunities
- A culture that promotes inclusivity and a shared passion in making a positive impact in our community
HearCANADA is committed to fair and accessible employment practices, and we welcome and encourage applications from candidates with disabilities.
Accommodations are available on request for candidates taking place in all aspects of the selection process.
Receptionist - Hearing Clinic
HearCANADA is looking for a permanent full-time Client Care Coordinator for our Nanaimo, BC hearing clinic (Bowen and Fern Road intersection). As a Client Care Coordinator, you will be the first point of contact for patients visiting our clinics. Act as the key point of contact for patients at our c...
Receptionist - November 4th
Randstad is now looking for a temporary Receptionist/Administrative position for our client in Nanaimo Are you a self-motivated, excellent communicator and organized individual? This role is a combination of customer services and general Admin work. Receptionist/administrative or clerical assistant...
medical administrative assistant
Education: Secondary (high) school graduation certificate.Experience: 1 year to less than 2 years.Open and distribute regular and electronic incoming mail and other material.Schedule and confirm appointments.Initiate and maintain confidential medical files and records.Help medical examiner in charge...
receptionist, medical clinic
Hours: 24 to 40 hours per week.Education: No degree, certificate or diploma.Experience: Experience an asset.Health care institution, facility or clinic.Greet people and direct them to contacts or service areas.Provide basic information to clients and the public.Obtain and process information require...
administrative assistant
Education: Secondary (high) school graduation certificate.Experience: 1 year to less than 2 years.Arrange and co-ordinate seminars, conferences, etc.Establish and implement policies and procedures.Determine and establish office procedures and routines.Schedule and confirm appointments.Answer telepho...
Receptionist
Reporting to our Operations team, we are currently looking for a dynamic, organized and career driven person to join our team in Delta as a Receptionist! You will have the chance to work with dynamic colleagues who are eager to share their knowledge and skills with you. Experience as an Administrati...
Administrative Receptionist
Do you have superior skills in administration and a passion for excellent customer service skills? Then this position might be a good fit for you.As one of world’s leading and fastest-growing home furnishing retailers, we know what it takes to build a satisfying career.We provide a community, a part...
Office Administrative Assistant | Macropus Global Ltd.
We will give training for our office administrative work as per our work requirements. ...
CW24-35 Administrative Assistant
Rocky Mountain) is now accepting external applications for:Administrative Assistant Permanent, full-time (35 hr/wk) Effective August 19, 2024 The Administrative Assistant is responsible for the reception, clerical, secretarial and record keeping work of considerable variety and complexity in the ope...
Administrative Assistant
KPMG is looking for an Administrative Assistant who can provide support on a range of activities to ensure a high-quality product. College diploma or an equivalent combination of education and experience with an administrative assistant skill set. Provide administrative support to partners, senior m...