Our client, a Top 5 Bank in Canada is looking to hire an Accounts Payable Analyst to their team for an initial 10 months of contract with a possibility of extension / conversion.
This role is currently hybrid, 3 days a week in office in Toronto.
Responsibilities Include :
- Provide first-level support for payment inquiries from bank employees in English, French, and Spanish, managing support tickets and ensuring timely resolution.
- Conduct initial triage of inquiries and assign them to the appropriate team based on issue complexity and severity.
- Collaborate with internal teams and payment departments to ensure efficient problem-solving and communication between business partners.
- Monitor and redistribute operational reports to payment teams, ensuring accurate tracking of key metrics.
- Prepare and analyze operational KPIs and insight reports, contributing to data-driven decision-making.
- Maintain and update operating procedures to streamline processes and reduce support volume.
- Ensure compliance with bank's risk management policies and procedures, actively supporting an inclusive and high-performance work environment.
Must Have Qualifications
- 2-4 years financial and / or accounting experience required.
- Previous expertise with computer applications, such as Microsoft Word, Excel and PowerPoint, and any other related accounting software.
- Ability to apply accounting and mathematical principles to work as needed.
- Knowledge of procedures and regulations as related to accounting.
Nice to have Qualifications
- Accounts payable is an asset.
- Customer service experience
- Banking / FI experience
If you are qualified and interested in discussing this role in more detail, please submit your resume to [email protected]
For other opportunities please visit www.ifg-global.com
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