Representative, Staffing Rotations

Detailed Overview

• Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients / clients / residents and families : The Representative, Staffing Rotations is responsible for developing, approving, maintaining and implementing staff rotations, processes, policies and procedures;
• reviews rotations to ensure compliance with applicable collective agreement requirements, operational needs and budget restraints;
• develops and stores rotation templates in a computerized system to ensure standardization and consistency of rotations and service levels;

provides specific knowledge and expertise to various stakeholders by conducting training and / or education sessions on the rotation process and developing applicable training manuals.

Responsibilities Develops, evaluates and implements rotations to meet baseline staffing requirements consistent with applicable collective agreement requirements, scheduled hours, budget constraints and overall staff utilization.

Works with the various clients to ensure staff information is shared to provide a base to develop an optimal rotation including workforce planning taking into consideration vacations, leaves of absences and / or scheduled hours consistent with the applicable collective agreement (s).

Provides consultation, advice, assistance and guidance to clients in the implementation of new and / or revised rotations, consistent with operational needs / changes and applicable collective agreement language.

Collaborates with the clients, Human Resources, HEABC and the applicable unions around the development, revision and approval of new and / or existing rotations;

identifies opportunities for rotation efficiencies such as maintaining relief pools, advance booking initiatives and / or other related staffing issues.

Provides education and training on rotation development to clients including rotation-related policies, procedures and processes;

resolves day-to-day operational issues such as communication on rotation processes, policies and procedures. Collaborates with Human Resources to provide collective agreement interpretation and application on issues such as hours of work, work schedules and master rotations, as required.

• Responsible for the selection, evaluation, development and termination of staff, as required; develops and implements performance standards, supervises designated staff by assigning and monitoring workload and determines applicable training and orientation requirements;
• provides training / orientation on the use of related software applications and / or computer systems, as needed. Provides orientation to staff to ensure department policy and procedures are understood and carried out consistently;

develops, facilitates and conducts training and education sessions with staff and clients on rotation processes, as required.

Plans, develops, recommends, leads and / or implements special projects, as assigned. Participates on internal and external committees such as HEABC to identify related scheduling and rotation issues in preparation for collective bargaining and grievance resolutions.

Qualifications Education and Experience Diploma in Human Resources, Business Administration or related discipline, supplemented with three to five years' recent related healthcare experience utilizing a computerized scheduling program, including one year of supervisory / leadership experience, or an equivalent combination of education, training and experience.

Competencies Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional / Technical Capabilities : Working knowledge of collective agreements as it relates to staffing rotation requirements Ability to deal with others effectively, both internal and external to the organization Demonstrated analytical and problem-solving skills Ability to managing change in a dynamic environment with changing priorities Ability to develop and maintain rapport with internal and external stakeholders Ability to organize and prioritize own workload and the workload of others Ability to supervise and provide work direction Ability to work independently and a member of a team with minimal supervision Ability to operate related equipment including applicable software applications Physical ability to perform the duties of the position