Manager, Business Analysis

Job Description :

Reporting to the Associate Director, IT Project and Portfolio Management, the Manager, Business Analysis (BA Manager) is responsible for overseeing and managing the Business Analysis Team.

The IT Business Analyst (BA) team supports new product and project requests during the pre-project (Intake) process and fills a vital role on IT projects by eliciting requirements, helping identify solutions to meet business needs, solving problems or finding opportunities to improve processes.

The BA Manager provides leadership, coaching, mentorship to business analyst team members, and oversees career development.

The BA Manager collaborates closely with the user groups, market leaders, vendors, IT areas including, Development, Cyber Security, Enterprise Architecture, Operations teams, and other related organizations to assess needs and ensure that solutions put in place meet requirements, IT procedures and college policies.

Duties & Responsibilities :

Qualifications Required :

Education & Experience

• Undergraduate Degree with a specialization in business analysis, technology, or relevant field, or an equivalent combination of skills and experience.
• Recognized certification in Business Analysis, such as IIBA’s Certified Business Analysis Professional (CBAP®) required.
• IIBA Specialized Business Analysis Certifications such as the IIBA®-AAC (Agile Analysis Certification), or IIBA®-CCA (Cybersecurity Analysis Certification) is an asset.
• Eight (8) years of recent related senior level experience including a minimum of four (4) years managing Business Analysts, and four (4) years' experience with product management.

Experience should also include a minimum of two (2) years developing BA process and formality for BA teams.

• An equivalent combination of education and experience may be considered.
• Strong practical knowledge of project and product management principles, methods, and practices
• Solid understanding of business analysis methodologies, tools, and techniques, and agile practices.
• Experience with tools such as M365, including SharePoint Online, Teams and OneDrive preferred.
• Advanced understanding of the Software Development Life Cycle (SDLC) and Agile Ways of Working.
• Experience managing team members in a hybrid (onsite / remote) working environment is an asset.
• Experience managing team members in a Unionized environment is an asset.
• Experience creating documentation such as business case documentation or business requirements summaries.
• Experience determining the explicit and implicit needs and requirements of various stakeholders.

Skills & Abilities

• Demonstrated ability to communicate clearly and concisely, both orally and in writing, and lead presentations and effective meetings.
• Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing.
• Demonstrates the knowledge, competencies, and experience as a highly effective business analysis professional.
• Ability to operate at advanced levels of authority and manage significant activities and resources to produce and take responsibility for results.
• Ability to work both independently and as part of a team.
• Demonstrated ability to manage and supervise staff and special initiatives.
• Demonstrated integrity, independent thinking, judgment, and respect for others.
• Ability to build and maintain effective working relationships and to provide excellent customer service to all clients.
• Ability to develop, plan, execute and complete multiple projects / tasks simultaneously.
• Ability to work well under pressure and to effectively meet deadlines and organizational requirements.
• Ability to maintain a broad knowledge of current technology and practices in information systems and technology.
• Strong problem-resolution, negotiation, and influencing skills.
• Proven interpersonal skills and an ability to influence senior leaders and peers.
• Adaptability and willingness to learn new skills.

Leadership Competencies

• Solution orientation Makes timely decisions and advances solutions that are in the best interest of the College and our students.
• Accountability Fosters and demonstrates a culture of accountability and ownership.
• Relationship intelligence Demonstrates emotional maturity and operates respectfully in all situations and dynamics.
• Conflict resolution Acts with courage to take on the tough issues and conversations.
• Mobilization of people Empowers others to be engaged, motivated and resilient through change.
• Vision and strategic thinking Energizes people around the vision and supports team alignment with the strategic plan.
• Continuous learning Cultivates a growth mindset and provides opportunities for development.
• Communication Uses personal interaction, transparency, and language to effectively build trust and commitment.
6 days ago