Program Assistant - Medical Withdrawal Service

Program Assistant - Medical Withdrawal Service

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Job Description

Through its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan : Connected CAMH to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital; it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system.

Medical Withdrawal Service (MWS) is currently seeking a full‑time, temporary (12 months) Program Assistant. Reporting to the Manager, you will contribute to the organization and safe and optimal function of the unit under the direction of the clinical staff, and promote maintenance of the therapeutic milieu as a member of the interprofessional team. Operating in a trauma‑informed, harm‑reduction paradigm, you will participate in the supportive interaction and monitoring of individual and groups of clients, provide direct care and support, accompany clients for medical clearance and for any other transfers as deemed necessary, and supervise and facilitate client participation in group and individual activities. You will communicate verbally and in writing about behavioural observations, assessments and client responses to care interventions, and assume an active role in maintaining both dynamic and static safety elements of the program and service. The position involves shift rotation and weekend work and is located at the Queen Street Site.

Job Requirements

• Secondary School diploma and / or Special Courses, a Personal Care Worker Certificate, or enrolment in a certificate / diploma / degree in a health care discipline.
• 6 months to 1 year of related experience.
• CPR considered an asset.
• Ability to reflect on one’s own biases and demonstrate empathy for clients.
• Effective interpersonal skills and ability to work collaboratively in a multi‑professional team.
• Reliable, cooperative, client‑focused, motivated team player who shows initiative.
• Effective organizational, problem‑solving and communication skills, both verbal and written.
• Familiarity with clinical care and issues specific to mental health and addictions settings.
• Ability to work with clients, teams and stakeholders from diverse ethno‑racial and cultural backgrounds, and demonstrate high levels of sensitivity and diplomacy.
• Bilingualism (French / English) and / or proficiency in a second language considered an asset.

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