Account Director, Social

About the Role

We are looking for an Account Director to join our high energy team for one of our large tech clients. As an Account Director, you will partner closely with the team’s senior leadership, client marketing partners, and internal marketing teams to support successful social media marketing initiatives.

The ideal candidate is a go-getter who jumps on new opportunities, builds strong relationships with senior-level clients, gets nerdy about what they do, and works quickly and flexibly to get the job done.

Responsibilities :

• Develop and maintain strong relationships with clients and their teams as well as internal cross-functional discipline leads.
• Oversee client financials and account profitability, managing the financial process, including MSAs, SOWs, budgets, revenue tracking and internal reporting, ensuring profitability and resource optimization.
• Partner with clients to become fluent in their business and provide strategic guidance to grow and develop overall social media programs and campaigns.
• Oversee project management to ensure alignment across workstreams, ensuring deliverables are produced on time, on budget, and to clients’ specifications.
• Manage day-to-day communication and collaborate with cross-functional teams to deliver exceptional work that pushes the boundaries of creativity and innovation.
• Coordinate the production process for multiple social media projects with excellent time-management and communication skills.
• Liaise with regional teams on global scaled campaigns, run projects requiring localization of creative assets, and help traffic final assets.
• Create, update, and maintain project documentation and provide regular updates to client and team members.
• Manage a team of project and account managers, providing guidance, mentorship and support to ensure their success and professional growth.

About You

The essentials :

• 7+ years experience in a social media account management role, preferably within a marketing agency, consultancy, or client-side studio.
• Experience managing clients, ideally experience working with high-tech clients.
• Strong strategic thinking and problem-solving abilities, with the capacity to adapt to change and navigate ambiguity.
• Exceptional leadership and team management skills, with experience guiding and developing high-performing teams.
• Seasoned at managing multiple complex projects simultaneously.
• Excellent communication and presentation skills, with the ability to effectively articulate complex ideas and strategies to both internal and external stakeholders.

At Media.Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias.

We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.

Media.Monks is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence.

We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under local accessibility laws.

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What We Offer

Media.Monks has provided a compensation range that represents its good faith estimate of what Media.Monks may pay for the position at the time of posting.

Media.Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.

Salary Range$90,000 $105,000 CAD

About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world.

Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI managed by the industry’s best and most diverse digital talent to help the world’s trailblazing companies outmaneuver and outpace their competition.

Monks was named a Contender in The Forrester Wave : Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24).

In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories : the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.

Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects.

Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents and resonates with the world around us.

While we continue to grow our teams, please be mindful of fraudulent job postings and recruiting activities that may use our company name and information.

Please be mindful to protect your personal information, especially your national identification number, and bank account information during a recruiting process.

While Monks may reach out to potential candidates via LinkedIn, we will always ask applicants to apply through our website () and will never ask for payment or bank account information during the recruitment process.