Implementation Manager

You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are more than 40,000 #FiservProud innovators delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv.

Responsibilities

Requisition ID R-10378076 Date posted 12 / 05 / 2025 End Date 01 / 02 / 2026 City Mississauga State / Region Ontario Country Canada Additional Locations Toronto, Ontario Location Type Onsite

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Implementation Manager

About your role :

As an Implementation Manager at Fiserv, you will lead complex, high‑priority client implementations and conversions from our Mississauga, Ontario office. You will collaborate across product, engineering, sales, and vendor teams to deliver custom technical solutions that streamline processes, increase revenue, and improve product efficiency. The role emphasizes timely delivery, strong client outcomes, and continuous process improvement.

What you’ll do :

• Manage client implementations, projects, and conversions for large / technical custom implementations, ensuring milestones and deliverables are met.
• Drive complex, high‑priority implementations and component phases of larger programs, coordinating technical and business resources.
• Develop, coordinate, and execute project plans, task schedules, and resource activities to ensure on‑time delivery and quality outcomes.
• Identify opportunities to streamline procedures, enhance revenue, and improve product efficiency through process changes and technical solutions.
• Interface with other Fiserv departments to generate and offer appropriate solutions and communicate Fiserv services and products to clients, sales, and vendors.
• Lead and coordinate cross‑functional teams responsible for all aspects of an implementation, project, or conversion, from initiation to closure.
• Ensure adherence to project methodologies, delivery processes, and implementation management processes.
• Resolve most issues independently and refer only the most complex matters to higher levels.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you’ll need to have :

Experience that would be great to have :

How you’ll work :

Sponsorship :

Benefits at Fiserv :

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Our commitment to Diversity and Inclusion :

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

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