Implementation Analyst

Implementation Analyst Professional Services USA Remote or Hybrid

RLDatix is on a mission to transform care delivery worldwide ensuring every patient receives the safest highest-quality care. Through our innovative Healthcare Operations Platform were connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.

At RLDatix were making healthcare safer together. Our shared passion for meaningful work drives us while a supportive respectful culture makes it all possible. As a team we collaborate globally to reach our ultimate goalhelping people.

Were searching for an Implementation Analyst to join our Professional Services team so that we can support our customers in the implementation of their purchased products. The Implementation Analyst will work directly with our customers to ensure seamless implementation of our RLDatix Safety solution.

How Youll Spend Your Time

Provide continuous engagement with customers to ensure effective delivery of services related to implementation

Create and maintain project documentation in order to align with services team requirements

Deliver remote and onsite training to meet customer educational needs

Ensure risks and issues are actively managed in order to provide superb customer support

Act as project owner in order to deliver project within agreed budget and timeline

What Kind of Things Were Most Interested in You Having

Experience in B2B software implementationand project management

Proven success in communicating and building relationships with all levels of an organization both internally and externally

In-depth knowledge on how to utilize various tools for management project planning and time tracking

Ability to travel within US and Canada for team and client meetings 25% of the time

Sincere interest in the success of our customers

A knack for working collaboratively within a customer-focused environment

By enabling flexibility in how we work and prioritizing employee wellness we empower our team to do and be their best. Our benefits package includes health dental vision life disability insurance 401K paid time off and paid holidays.

RLDatix is an equal opportunity employer and our employment decisions are made without regard to race color religion age gender national origin disability handicap marital status or any other status or condition protected by Federal and / or State laws.

Salary offers are based on a wide range of factors including location relevant skills training experience education and where applicable licensure or certifications obtained. Market and organizational factors are also taken into consideration.

Required Experience :

IC

Key Skills

Academics,Apache Tomcat,Dcom,Fabrication,Banking & Finance,Filing

Employment Type : Full Time

Experience : years

Vacancy : 1