Technical Program Manager

Role Overview

Micromart is redefining convenience - turning any location into a retail opportunity with our Smart Store platform. By combining hardware, software, and data, we’re building a delightful unattended shopping experience for consumers and making operating an unattended Smart Store easy for entrepreneurs.

We are building the next generation of IoT-enabled Smart Stores - Smart Stores that blend electro-mechanical engineering, computer vision, and cloud software.

As our Technical Program Manager , you will be the primary technical and operational liaison between our company and our Contract Manufacturer to ensure consistent quality and on-time delivery of finished units.

You will manage the entire production lifecycle : from receiving components and managing inventory, to supporting our Contract Manufacturer with production challenges and overall project management. This role requires technical fluency (electro-mechanical, IoT), exceptional organization, the ability to manage partners, people and process.

Local travel will be required between office, contract manufacturer and warehouse locations (all within GTA, up to 1 hour away from downtown office). Valid G drivers license required, personal vehicle preferred, mileage reimbursed.

Key Responsibilities

Inventory & Component Management

• Receiving & Quality Assurance : Build and run processes for receiving, inspecting, and validating incoming components to ensure they meet hardware / software specifications.
• Custom Component Configuration : Manage workflows, space, technicians, and documentation for flashing / configuring components, assembling proprietary components, and pre-kitting.
• Spare & Safety Stock : Implement systems to maintain ideal stock levels and ensure full traceability across all inventory locations (office, warehouse, CM etc).

Contract Manufacturer (CM) Management & Continuous Improvement

Project Management, Tracking & Reporting

Qualifications

Must Have

Nice to Have

What We Offer

Micromart is an equal-opportunity employer and welcomes applicants from all backgrounds.

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