Process Engineering Manager

Overview

Work Location :

Toronto, Ontario, Canada

Hours : 37.5

Line Of Business :

Enterprise Enabling Functions

Pay Details :

$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate\'s skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description :

The Process Engineering Manager plans, manages, executes, leads, and oversees cross functional end-to-end delivery of process improvement and transformation initiatives throughout the lifecycle of multi-year large-scale, highly complex projects or programs. Provides advisory support, direction and guidance to stakeholders and executives of the projects and / or program. Educates and creates awareness of Process Improvement / Transformation methodologies across the Bank.

Depth & Scope

Process improvement advisor providing leadership and oversight of multiple and / or highly complex businesses / product lines / projects that may impact cross-functional teams / businesses

Solves complex process problems

Leadership, expert role requiring extensive knowledge / expertise in own domain as well as broader related areas

Interprets internal / external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services

Has expert knowledge of all the software application and tools required to perform tasks while following best practices; provides guidance to others

Uses expert analytical thought to exercise judgement and identify solutions

Anticipates emerging business trends and regulatory / risk issues as a basis for recommending large-scale product, technical, functional or operations improvements

Serves as a source of expert advice to senior management in Lean Six Sigma; solves unique and ambiguous problems with broad impact

Requires innovative thinking to develop new solutions

Impacts the technical or functional direction and resource allocation of part of an enterprise function or business segment

Provides expert leadership guidance, makes recommendations and collaborates with business to ensure solutions meet the business needs on a complex project or program

Education & Experience

Bachelor degree with a related major (business, operations, engineering / technical, mathematics) or relevant professional certifications, designations, or equivalent required

Lean Six Sigma Black Belt Certified with 5+ years of relevant experience

Skills

Lean and Six Sigma Methodologies

Agile Methodologies

Business Process Modelling (Nice to have : ARIS BPMN 2.0)

Knowledge of process mining

Implementation of IA / RPA / Agentic AI for process optimization

Change Management

Stakeholder Management

Financial Products Life Cycle

Process capability and measurements analysis

Minitab analytical tools

Cost-Benefit Analysis

Persuasive Communication

Critical Thinking

Facilitation & Workshop Leading

Influences and contributes to the strategic direction of the business / function, providing an enterprise perspective

Leverages expert analytics and process modeling to solve complex process problems, and designs breakthrough process improvements

Takes the lead in guiding and advising business leaders on why / how to reduce variation, make better decisions, and improve results

Provides expert data-driven recommendations / decisions to forecast, lead and deliver financial and customer benefits to the business

Gathers data to translate a practical problem into a statistical problem using expert statistical methods including data modeling

Actively manages senior relationships within and across various business lines

Adheres to enterprise frameworks or methodologies related to this process improvement & transformation

Maintains a culture of risk management and control, with effective processes in alignment with risk appetite

Participates as a subject matter expert in cross-functional / enterprise initiatives, identifying risk and guiding complex situations

Conducts internal and external research projects; supports the development / delivery of presentations to management or broader audience

Conducts meaningful analysis at the functional and / or enterprise level; makes recommendations and assesses program effectiveness

Keeps current on emerging trends / developments and grows knowledge of the business and related tools

Contributes to team development of skills through mentorship and knowledge sharing

Contributes to a fair, positive and equitable environment that supports a diverse workforce

Acts as a brand ambassador for the function and the bank, internally and externally

Who We Are

TD is one of the world\'s leading global financial institutions and is the fifth largest bank in North America by branches / stores. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

We are committed to customer experience and believe all colleagues are customer facing. We support growth through regular leadership and development conversations, mentorship and training programs.

Our Total Rewards Package

Our Total Rewards package reflects investments in colleagues to support financial, physical, and mental well-being goals. It includes base salary, variable compensation, and plans such as health benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and recognition programs.

Additional Information

We\'re delighted you\'re considering a career with TD. Through development conversations, training programs, and a competitive benefits plan, we\'re committed to supporting colleagues to thrive both at work and at home.

Please note that this job opportunity is subject to provincial regulation for employment purposes. Each Canadian province or territory may have its own regulations.

Colleague Development

If you\'re interested in a specific career path or building certain skills, we provide regular career, development, and performance conversations with your manager, online learning, and mentoring programs to help you unlock future opportunities.

Training & Onboarding

We provide training and onboarding sessions to ensure you have what you need to succeed in your new role.

Interview Process

We will contact candidates of interest to schedule an interview and strive to communicate outcomes to all applicants by email or phone.

Accommodation

Your accessibility is important. Please let us know if you need accommodations to help you participate in the interview process.

We look forward to hearing from you!

Language Requirement (Quebec Only)

Sans Objet

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