Overnight Key Account Manager

Scandinavian Building Services has been a Canadian leader in retail and commercial cleaning for the last 60 years. Starting as a small family owned and operated business in Edmonton Alberta in 1982 to offering full service janitorial and building maintenance across Canada today. We attribute our success to staying true to our core values of Service Motivate Respect and Connect. As we continue to grow we are looking to add an Key Account Manager (Night Shift) for downtown Toronto ON to the Scandi Family!

You will be taking care of a client portfolio of 1 site located at the Toronto (Downtown Arena).

Whats in it for you:

• Awarded one of Canadas Best Managed Companies: Were committed to a high level standard of excellence for both clients and our Scandi Family.
• Growth Opportunities: A place to hang your hat. We want our employees to grow with us long term.
• Stability and Job Security: Even through tough economic times weve continued to steadily grow and we arent slowing down any time soon. With a strong national presence across Canada
• Family First Culture: We are and have always been a family owned and operated business. We have family friendly events year-round and affectionately call our team members the Scandi Family.
• Benefits: We offer a comprehensive medical and dental plan as well as personal days off.

What your day to day will look like:

Reporting into the Regional Director of Operations this is a full time permanent position working hours 11 PM to 7 AM with some need for flexibility to work weekends which will depend on the event schedule.

• Responsible for all overnight operational activity in the assigned region under the leadership of the Senior Director of Operations.
• Coordinate with the daytime Account Manager in the region with any issues or concerns.
• Oversee completion and appropriate department filing of all company reports accidents incidents damage etc.
• Provide direction and supervision to Owner Operators and/ or Hourly Employees as needed.
• Assist with onboarding and provide ongoing training to Owner Operators and/or Hourly Employees as needed.
• Travel requirements will be 80% travel locally (daily travel within local city/ area) and up to 20% travel within larger region.

What youll need to succeed:

• Minimum 2-3 years management/ leadership experience with direct reports.
• Subject matter expert in commercial cleaning.
• Excellent customer service and communication skills with demonstrated dependability and problem solving.
• Flexibility in work hours needed
• Intermediate computer skills including PowerPoint Outlook Word and Excel.

Additional Job Details:

• iPad Cell Phone and Computer provided

Our interview process:

• 20 minute preliminary phone interview with our Recruiter
• 40 minute to an hour assessment (soft skills and personality)
• 30 minute MS Teams video interview with the Hiring Manager and direct Supervisor for the role

At Scandinavian Building Services we are an equal opportunity employer who values a diverse workplace. We recognize the strength that comes from different experiences backgrounds and perspectives and welcome all candidates to apply. We feel it is important that all people have access and opportunity to be employed to be valued and to be respected.