Service Advisor

Job Description

Job Description

Kitchener Ford is currently seeking a Service Advisor to join our team of customer focused professionals.

Purpose / Summary of Position :

The Service Advisor is responsible for ensuring that our service customers receive timely, friendly and efficient service. Acting as a liaison between the customer and our technicians, the Service Advisor recommends required service and repairs, handles scheduled maintenance service requests and sells additional services when appropriate. The Advisor helps to ensure the vehicle is fixed right the first time by accurately documenting the customer concern on the repair order and reviews the work order with the customer upon vehicle delivery.

Candidates must possess :

• Valid driver’s license
• Minimum 2+ plus service advisor experience in a dealership
• Experience in the automotive industry preferred

Why We’re Awesome :

Qualified applicants are invited to apply with resume and cover letter.

Kitchener Ford is an equal opportunity employer which values diversity in the workplace. If you require accommodation in order to participate in the hiring process, please contact us at or to make your needs known in advance.