Account Manager

Introduction

Our food equipment client is in search of a dynamic account manager for their retail division. The Account Manager position aims to build and maintain relationships with chain accounts by sharing knowledge, providing daily support, and attentively listening to and understanding our customers' needs.

Additionally, the role requires significant business development, identifying and engaging potential customers, and converting those leads into customers.

The Account Manager reports to the Vice-President of Sales and Marketing.

Responsibilities

• Maintain and create relationships with specific chain accounts on a daily basis for anglophone customers located outside of Quebec.
• Undertake overnight travel (mainly within North America)
• Discuss, meet, and travel to customers to understand their needs (products, services, programs, etc.) regularly for anglophone customers located outside of Quebec.
• Work with the market analysis team to identify where our equipment could be needed.
• Identify, prospect, and meet potential customers regularly for anglophone customers located outside of Quebec.
• Conduct cold calls to buyers to secure appointments to sell Hardt equipment regularly for anglophone buyers located outside of Quebec.
• Participate in trade shows to promote the company.
• Prepare presentations on new items.
• Collaborate with the team to coordinate efforts to introduce new products to customers.
• Track order status and develop contingency plans if problems arise.
• Verify and analyze required reports by accounts.
• Hold regular (weekly or bi-weekly) account meetings.
• Work with colleagues to develop, execute, and evaluate new plans for expanding sales.

Requirements

• Exceptional English communication abilities and well-developed professional verbal and written skills to communicate with 99% English-speaking customers located outside of Quebec daily.
• Functional in French (verbal and written).
• Exceptional organizational skills, able to prioritize and multi-task.
• Ability to travel (valid passport & driver's license required).
• Strong Microsoft Office skills (Excel, Word, PowerPoint, Outlook).
• Minimum 5 years of experience supporting chain accounts, primarily in the USA.
• Ability to work in a strong team-oriented environment.
• Experience with equipment or technical products is an asset.

Working Conditions

• Base salary 70-80K$.
• 15% bonus.
• Full insurance coverage from day 1.
• RRSP matching.
• Cell phone provided.
• Hybrid schedule - 3 days / week in office
• Regular hours : 8 : 30 am to 5 : 00 pm, Monday to Friday.
• Growth possibilities.

What We Offer

Why apply through Brunel? Finding the next step in your career can be a full-time job in itself. We manage the process for you : from submitting your resume to coordinating interviews to extending offers and assisting with on-boarding.

We’ll get you going while you get on with the job.

About Us

Brunel has a reputation for working with some of the best in the business. That’s what we continually strive for. Over 45 years, we’ve created a global network of interesting clients and talented individuals working together through a vast array of services.