Sr. Process Analyst

The senior Process Analyst handles documenting, detailing, and designing various operational processes for business, finance, and Information Technology groups. The process analyst is preferably certified in Six-Sigma or business process management.

This is a contract role for six to twelve months. The job involved Key Performance Measures of the organization to deliver their services. The process analyst will look at key performance data in order to find opportunities for improvement. Examples of the data or the metrics in question are volume of work, wait-time, response-time, hiring-time, and anything that impacts delivering the services.

The process analyst should also have experience with the implementation (the change management aspect) of the new findings. Ideally, the process analyst has experience implementing the process changes identified.

The Senior Process Analyst Responsibilities include :

Business Process Documentation

Reviewing existing work processes and organizational

structure

Mapping existing processes and developing and mapping

recommended new processes, changes

Analyzing business functional requirements to identify

information, procedures and decision flows

Providing advice on key initiatives that enable the

organization to deploy high-impact business processes that are focused,

accountable and measurable

Facilitate stakeholder meetings to understand current

processes, pain points and Documenting workflow

Business Process Design / Engineering

Analyzing existing business processes, identifying

Opportunities for process improvements (experience with technology enable

changed desired)

• Identifying candidate processes for re-design

Analysis of data, identification of key performance

Indicators to define adoption monitoring and / or benefits realization

Prototyping potential solutions, scenarios, providing trade

off information and suggesting a recommended course of action

Providing advice in defining new requirements and

opportunities for applying efficient and effective solutions

Identifying and providing preliminary costs of potential

options

Providing advice in developing and integrating process and

Information models between processes to eliminate information and process

redundancies

Analyzing and defining business processes related to both

"As Is" and "To Be" status

Providing advice on and / or assisting in implementing new

processes

Identifying the required modifications to the automated

processes

Change Integration

Advising HR groups and Information Technology (IT)

groups on discipline requirements

Developing training and information sessions and mentoring on

business processes

Apply

business insight to support training on new processes and implementations

Monitor

Change Adoption and mitigate issues