Clinical Coordinator – Transitional Care Unit

We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka.

Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family Advisors are committed to creating an environment where the best experiences happen.

As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada.

Job Summary

The Clinical Coordinator, as a leader and member of the management team within Community Programs, and is responsible and accountable for the co-ordination and direction of all patient care, bed utilization, resource management, and staffing related activities within the Transitional Care Unit (TCU) at the Elden of Bradford.

Primary Responsibilities

The Clinical Coordinator is responsible for the daily operational activity of the Elden of Bradford. This includes but not limited to :

• Liaise with Physicians, NP, Staff, Students and Volunteers
• Coordinate patient flow into and out of the TCU in collaboration with the Manager, and the interprofessional team at TCU and main site to ensure that the right patient is in the right bed at the right time.
• Ensure resources, supplies and equipment are available on the units at all times.
• Lead the team in implementing evidence-based practices within the patient centred care and interprofessional model of care philosophy.
• In collaboration with the Manager performs human resource responsibilities including recruitment, hiring, and ongoing performance evaluation, including 30 and 90-day probationary reviews.
• Actively participates with the team in implementing evidence-based practices to achieve program objectives, in particular, assist in the development of clinical pathways or protocols that incorporate evidence-based practice.
• Support the development of a Patient Centred Care environment, shared governance models and structures and continuous learning and education;
• Act as the program champion in corporate initiatives including, but not limited to, Hand Hygiene, AIDET, IMCR, Staff / Patient Satisfaction, Hardwiring and any other corporate initiatives as assigned.
• As the assigned program champion of such corporate initiatives all duties as assigned will be completed in a timely and comprehensive manner;
• Actively participate in the accreditation process and will assist in the development of program goals and objectives related to the accreditation process with timely follow up;
• Promotes inter-unit, inter-program and inter-facility, relationships to enhance team and unit performance

Qualifications

• Regulated Healthcare professional required
• Current registration, in good standing with the applicable College required
• Minimum five (5) years direct patient care experience
• Experience in a community healthcare setting is an asset
• Minimum two (2) years progressive administrative experience (team leader / supervisor, etc.) in a clinical setting preferred
• Knowledge of relevant legislation and collective agreements
• Strong commitment to Patient and Family Centered Care
• Strong verbal and written communication skills
• Excellent interpersonal skills
• Geriatric certificate or equivalent
• Minimum of five (5) years recent and relevant Geriatric or Chronic Disease Management experience an asset.
• Experience in adult education, mentoring, leadership and coaching.
• Demonstrated excellence and experience in the area of Geriatric and Chronic Disease care.
• Demonstrated excellence in interpersonal, communication, team building, facilitation and coaching skills that encourage positive interactions among all members of the health care team.
• Demonstrated understanding of systems and system analysis techniques, value analysis, continuous improvement principles and tools.
• A strong customer and patient / caregiver focus philosophy in all interactions.
• Ability to introduce and effectively facilitate change.
• Demonstrated critical thinking, decision making and organizational skills.
• Demonstrated commitment to professional development.
• Demonstrated ability to monitor attendance and work with staff that has attendance issues to set goals to effect positive change in their attendance at work.
• Demonstrates proven ability to manage conflict resolution.
• Experience in leading and / or participating in research based studies.
• Experience with co-ordinating care in both inpatient and outpatient clinics.
• Proven ability to attend work regularly as per the Attendance Support Policy #HA30 and Procedure #HA35
30+ days ago