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Senior Director Program Management | $1 Billion+ raised for non profits through charitable gaming
Position Summary
Join Ascend Fundraising Solutions’ fast-paced and rapidly growing Multi-Charity Lottery Division , where success means making a difference for hundreds of charities. In its first year alone, this division raised over $12M for more than 200 charities across Canada.
As a Program Coordinator , your first priority will be ensuring the seamless execution and operations of our multi-charity Victory Vault Youth Sports Sweepstakes programs. You will also play a key role in supporting partner success by acting as a direct point of contact for the sport organizations, helping them maximize their fundraising outcomes. This role offers a unique opportunity to contribute to a mission-driven, impactful business line that directly benefits grassroots amateur youth sports across Canada.
Key Responsibilities
Partner Onboarding and Success
- Serve as the primary point of contact for onboarding new partners, ensuring a smooth setup process and a positive experience.
- Provide resources and support to help partners achieve fundraising success while minimizing their operational burdens.
- Maintain and update the Partner Notion Portal with accurate and up-to-date resources to ensure partners have the tools they need.
Winner and Prize Fulfillment
Verify draw results and contact winners to inform them of their prizes.Manage prize fulfillment logistics and liaise with sport organizations when winners have supported their organizations.Collaborate with the marketing team to gather winner photos and testimonials for promotional campaigns.Operational and Project Support
Collaborate with the Senior Program Manager to ensure smooth progression of day-to-day tasks for client accounts and on-time delivery within established timelines.Fulfill project management responsibilities as defined by the Senior Program Manager, ensuring project objectives and deadlines are met.Attend client meetings, document key takeaways, and input action items into Notion for appropriate team members to execute.Finance and Reporting Support
Assist with invoice processing and accounts payable reconciliation, collaborating with the Finance team to ensure accuracy.On-Site Activations
Support the Program Manager with the logistics, coordination and management of on-site activations.Attend local (ON) on-site activations to support with seamless execution.Manage sellers for on-site activations including but not limited to, seller training, technical assistance, and Sweepstakes program briefings.Qualifications and Skills
Education : Bachelor’s degree in business administration, sports marketing, communications, or a related field preferred.Experience : 1-3 years in program coordination, operations, or related roles; experience in provincial or local sport organization and non-profit or lottery sectors is a plus.Technical Proficiency : Familiarity with tools such as Notion , Microsoft 365 , and Excel is valued.Skills :Exceptional communication skills, both written and verbal, for partner management and winner communications.Strong organizational skills with the ability to prioritize and manage multiple tasks against hard deadlines.Attention to detail, especially in operational and regulatory aspects where accuracy is critical.Proactive problem-solving and adaptability in a fast-paced environment.What We Offer
Mission-Driven Impact : Be part of a company that focuses on doing good for charities, furthering important causes, and making a difference in communities across Canada.Growth-Oriented Culture : Thrive in a team that values innovation, professional development, and success.Hybrid Work Environment : Employees work both in-office and remotely, depending on the day of the week, ensuring flexibility and collaboration.Competitive Compensation : Includes a competitive salary and bonus structure.Retirement Savings Program : Matching RESP contributions to help secure your future.Ideal Candidate
The ideal candidate thrives in a fast-paced, rapidly evolving environment and is energized by the opportunity to contribute to meaningful work. They are highly organized, detail-oriented, and possess exceptional communication skills. They are motivated by the chance to help charitable organizations succeed and excited to be part of a growing business line with significant impact.
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