Office Coordinator-Hybrid

Gwich'in Collaborative Government.

The Office Coordinator is responsible for greeting all visitors to the Gwich’in Tribal Council (GTC) office at the L.F. Semmler Building in Inuvik, managing the office phones, the GTC Craft Store and performing a variety of general office administration tasks as well as providing operational support.

The Office Coordinator is the first point of contact for the office and provides general information on the GTC’s programs and services, as well as directing internal and external inquiries.

CORE RESPONSIBILITIES

Administration of the L.F. Semmler Building

• Referring requests and concerns from Participants and visitors to appropriate staff members.
• Provides administrative support for the Departments of Health and Wellness and Education and Training.
• Providing routine information to Gwich’in Participants and the general public.
• Ensuring the smooth operation of office equipment and machinery, arranging for maintenance and repair work in collaboration with the Manager, Health Services.
• Ensuring adequate office supplies on hand for day-to-day use.
• Maintaining an In and Out (staff attendance) board.
• Coordinates the use of the training boardroom including bookings and setup for users.
• Ensuring the main entrance of the office is locked at noon hour and at the end of the day.

Collaboration with GTC Corporate Services

• Collecting mail from the main GTC office at the Chief Jim Koe Building on a daily basis.
• Logging, sorting, and distributing mail.
• Performing administrative duties such as typing notes and letters, addressing labels and envelopes and other duties as may be required.
• Providing backup on the GTC main switchboard to the Front Desk Receptionist at the main GTC office.
• Supporting the administrative team of the GTC on an as & when required’ basis.

Management of GTC Craft Store

• Operate and maintain the GTC Craft Store including sales to the public and inventory management.
• Receiving and operating the POS (point of sale) machine for all cash, debit, credit sales.
• As requested, performing inventory management.

COMPETENCIES

The Key Competencies required for this position include :

• Ability to follow directions and information clearly.
• Periodically deal with conflict and unruly behaviour from visitors or callers.
• Knowledge of internal communication systems and customer service fundamentals.
• Knowledge of proper formatting for corporate documents such as letters and meeting minutes.
• Ability to manage multiple tasks simultaneously and prioritize effectively.
• Problem solving and decision-making skills.
• Ability to work in a cross-cultural environment.
• May be required to lift up to 10-15 kilograms.

QUALIFICATIONS

The qualifications required for this position include :

• Completion of a Certificate in Office Administration or related field.
• One to two (1-2) years of office administration and / or customer service experience.
• Other relevant experiences may be considered.

The qualifications desired for this position include :

A valid class 5 driver’s license.

COMPENSATION

A competitive compensation plan will accompany the successful candidate including a comprehensive benefit plan.

Preference may be given to candidates who are Gwich'in Participants and have experience working in the non-profit or public sectors or in an Indigenous Government / Organization, preferably in a northern context.