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IT Coordinator
IT CoordinatorSmiles First Corporation • Richmond Hill, York Region, CA
IT Coordinator

IT Coordinator

Smiles First Corporation • Richmond Hill, York Region, CA
2 days ago
Job type
  • Full-time
Job description

Overview

We are seeking a detail-oriented and proactive IT Coordinator to join our dynamic team. The ideal candidate will play a crucial role in managing and supporting our IT infrastructure, ensuring smooth operations and providing exceptional customer service. This position requires strong communication skills and a solid understanding of computer networking, software troubleshooting, and help desk support.

Responsibilities

  • Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, telephones, software applications, and peripherals
  • Provide expertise and support during systems upgrades, installations, conversions and file maintenance
  • Oversee systems development and enhancement and the integration of new systems with existing systems
  • Develop standard operating procedures and best practices, including providing written protocols and guidance to IT staff and to end-users
  • Oversee provision of end-user services, including help desk and technical support services
  • Ensure cybersecurity measures are implemented and maintained, including system monitoring, patch management, antivirus, and firewall configurations
  • Stay up to date with the latest technologies and evaluate new solutions and implementations to ensure they meet business and system requirements
  • Manage IT inventory, including computers, servers, routers, switches, printers, and backup solutions
  • Manage servers, security solutions, network hardware and equipment
  • Manage telecommunications infrastructure and development plans, projects, policies and procedures
  • Negotiate and administer vendor, outsourcer, and consultant contracts and service agreements

Requirements

  • 2 to 3 years proven experience in IT Solutions
  • Microsoft Exchange Administration Experience
  • Knowledge of cybersecurity principles, including system security, threat detection, patch management, and endpoint protection.
  • External / Internal DNS management, Domain Management
  • Desktop support & familiarity with ticketing systems
  • Assets

  • Dental software and / or healthcare experience, knowledge of PIPEDA / PHIPA
  • Word-press Website Management / Development Experience
  • Cloud backup knowledge & local backup experience
  • Cabling / wiring experience (Cat5 / 6, running cable, patching cable)
  • Experience with Fortinet, SonicWall, Ubiquiti, Cisco, routers / firewalls
  • Experience with Grand stream, Yeastar, Asterisk-based phone systems
  • Join us as an IT Coordinator where you can leverage your skills in a supportive environment while contributing to the success of our organization.

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    IT Coordinator • Richmond Hill, York Region, CA

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