Senior Delivery Solution Architect, Solution Delivery

Req Id : 413853

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.

If you're ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on the Bell team.

Our Bell Business Markets team enables the digital transformation of businesses and governments nationwide through solutions in areas including Internet and private networks, voice and unified communications, contact centre, security, Internet of Things, data centre and cloud.

We're proud to be Canada's leading provider of broadband network and communication services for businesses and governments.

Become a core member of the Professional Services team and the Managed Services Center of Excellence within Bell Business Markets (BBM).

BBM offers a wide range of networking, communications, and security solutions for the enterprise market. This position represents a great technical leadership opportunity and is a key factor for the success of our professional services (PS / MS) portfolio.

The PS and MS teams are two of three integral teams (Professional Services, Connectivity Services, and Managed Services) that collectively provide complete network solutions to our customers.

The PS team is responsible for the design and implementation of these solutions while working alongside the other two teams that form the BBM network.

BBM is dedicated to the technical and professional growth of its employees. The continued success of the Professional Services delivery team is directly attributed to the expertise and professionalism of its members, their willingness to challenge and engage themselves when new opportunities arise, the trust and confidence of its technology partners, and the determined pursuit of customer satisfaction.

Position Description :

Reporting to the Senior Manager, Delivery Solutions, the Delivery Solution Architect is responsible for the architecture, engineering design and integration of customized solutions (LAN / WAN / Security / SDWAN / Cloud / Data Centre / Fortinet / Cisco / Juniper / Infoblox / Gemalto / Palo Alto) to meet the needs of large business customers.

Key Responsibilities

Governance / Architecture Maintain the business requirement roadmap Integrate different technology layers in an overall architecture Understand IT market evolution and how it translates to the business Technology lead in new projects Participate in IT governance milestone Experience on high available designs / systems.

This includes : Fortinet SDWAN

• Technical Authority Lead the technical virtual team assigned to a client / project Overlook IT projects and provide direction / recommendations Lead the delivery of large and complex projects Technology reference on the account Validate delivery strategy of complex projects Participate in resolution of architecture related problems Overlook the evolution of scope during delivery and adapt the strategy
• Design Authority Design networking solutions based on business needs. Produce drawings and specifications for achievement of tasks related to the selected solutions.

Write, participate and coordinate service offers with a view to ensure the quality of the documents produced in an acceptable timeframe that satisfies the technical and legal requirements between the customer and Bell.

Produce plans for new solution introduction and tests when required. Produce and draft technical reports on request for the client or management.

Consulting Experience Business acumen - customer focused and experience working with external customers Ability to identify and convert opportunities into professional services engagements Conduct customer needs analysis and prepare professional service scope of work, proposal, and contract documents Analytical and innovative - ability to collect data, analyze information and develop feasible recommendations Ability to translate technical issues into business benefits and opportunities Prepare and deliver reports and presentations Recommend upgrades, improvements or technological changes in order to maintain network infrastructure operable and effective

Critical Qualifications

• Secret Clearance (Level II)
• Telecommunications or Computer Sciences or equivalent experience
• Minimum of ten (10) years experience in the field of telecommunications
• Advanced Network Routing, Switching, Wireless, Security skills - Architectural Design, implementation and troubleshooting
• In depth knowledge of LAN / WAN / Security / SDWAN / Cloud / Data Centre / Cisco / Fortinet / Juniper / Infoblox / Gemalto / Palo Alto / Big IP F5
• Certifications : Fortinet NSE 7 - Fortinet SDWAN
• Following certifications are considered to be an asset : CCIE or CCNP / DP (Network or DC), Juniper (JNCIE-ENT, JNCIE-SEC, JNCIE-DC), VMware VeloCloud and NSX, Viptella
• Operating systems : Windows 10, Server 2016 and Server 2019 (or later). Basic Linux knowledge required
• Microsoft Azure experience
• Performance sizing and troubleshooting
• Database experience
• x86 server hardware experience
• Storage Area Network experience, including SAN fabric, SAN storage, and SAN attached backup systems required
• vSphere experience
• Active Directory experience
• Experience with datacenter switching hardware
• Experience with MS Office, Sniffer (Ethereal), Chariot, Vivanet Network Assessor, OSs : , W7)
• Advanced Verbal, Written and Presentation Skills (Report Writing, Presentation skills, interpersonal skills)
• Microsoft Office, WORD, EXCEL, Power Point and Visio skills are required
• IP Telephony Basics (RTP, RTCP, H.323, SIP, etc.)
• Experience with Running Large IP Networks (Troubleshooting skills, Best Practices, Customer Perspective, etc.)
• Application Experience (DNS / DHCP / Microsoft(MCSE on 2007 +), MS Exchange

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Adequate knowledge of French is required for positions in Quebec.

Additional Information :

Position Type : Management

Job Status : Regular - Full Time

Job Location : Canada : Ontario : Ottawa

Work Arrangement : Hybrid