Accommodated Testing Coordinator

Job Summary

Student Affairs is a collection of integrated units that collaborates with faculty, staff, and students to enhance the student experience through wellness, development, and academic support services. Reporting to the Associate Director, Student Accessibility Centre, the Accommodated Testing Coordinator manages accommodated testing services, including scheduling, invigilation, academic integrity processes, and testing operations.

Key Responsibilities

• Oversee all accommodated testing operations, including scheduling and delivery of over 21,000 annual tests and exams across multiple testing locations.
• Manage student employment processes, including recruitment, hiring, training, supervision, and coordination of approximately 140 student staff and invigilators.
• Coordinate testing schedules, exam bookings, staffing assignments, testing spaces, and communication with students, advisors, faculty, and campus partners.
• Proactively identify and respond to operational risks and disruptions, including emergency planning, troubleshooting testing concerns, and developing responsive action plans.
• Provide oversight of academic integrity practices, track violations, maintain accurate records, and ensure compliance with accommodated testing procedures.
• Develop and maintain operational procedures, communications, documentation, and service reports while identifying opportunities for process improvement and service excellence.

Note

Due to operational requirements, the successful applicant is required to work in-person on campus.

Required Qualifications

• Undergraduate degree with a minimum of three years’ experience in a relevant field (or an equivalent combination of training and experience).
• Exceptional organizational skills.
• Excellent written and oral communication skills.
• Strong problem-solving skills with demonstrated ability to identify and implement solutions.
• Established conflict resolution skills.
• Demonstrated ability to prioritize tasks and manage time-sensitive matters.

Assets

• Previous experience working with Assistive Technologies.
• Previous experience using Scheduling and Reporting System (SARS) and Accommodate systems.

Job Competencies

The successful candidate is expected to demonstrate proficiency in Dalhousie’s and competencies, in particular:

- Self-Awareness & Professionalism
- Integrity
- Respect & Inclusion
- Adaptability
- Knowledge & Thinking Skills

Additional Information

Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.

Application Consideration

Applications from current university employees and external candidates are assessed concurrently. Current university employees will be given special consideration.

We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or People and Culture.

Diversity Statement

Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous Peoples of Turtle Island (especially Mi’kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQIA+ communities, and all candidates who would contribute to the diversity of our community. In accordance with our Employment Equity Policy, preference will be given in hiring processes to candidates who self-identify as members of one or more of the equity-deserving groups listed above.