AI -Senior Mobile Engineering Specialist

AI Senior Mobile Engineering Specialist

Primary Skills: Mobile Device Management (MDM), Microsoft Intune / MobileIron, Mobile Identity & Access Management (IAM)

Job Type: Full-time

Location: Montreal, QC | Hybrid

Job Description

We are seeking an experienced Senior Mobile Engineering Specialist to join a global team responsible for delivering and supporting enterprise mobile technologies. The ideal candidate will have 8+ years of experience in Mobile Device Management (MDM), mobile security, identity integration, and enterprise mobile application onboarding.

The role will focus on integrating and securing AI-powered applications such as ChatGPT, Grok, Claude, Hebbia, and other enterprise AI platforms within the organization's managed mobile environment. The candidate will work closely with AI teams, proxy teams, application vendors, and technology stakeholders to deliver secure, scalable, and user-friendly mobile solutions.

Key Responsibilities

• Lead the technical onboarding and integration of AI applications such as ChatGPT, Grok, Claude, Hebbia, and other enterprise AI solutions onto managed mobile platforms.

• Assess enterprise security and control gaps and design appropriate technical solutions.

• Collaborate with AI teams, proxy teams, application vendors, and business technology teams to take mobile applications into production.

• Integrate Mobile Device Management (MDM) platforms such as Microsoft Intune and MobileIron with Identity Provider systems.

• Standardize Mobile Identity and Access Management (IAM) technologies and authentication processes.

• Enhance mobile authentication experiences by implementing biometric and passwordless authentication solutions.

• Implement Single Sign-On (SSO) for enterprise mobile applications.

• Ensure mobile solutions meet enterprise security, performance, compliance, and supportability requirements.

• Manage onboarding of applications from Apple App Store and Google Play Store.

• Create, review, and maintain technical documentation and operational procedures.

• Collaborate with Level 3 support teams to investigate technical issues, perform root cause analysis, and resolve complex incidents.

• Work with global engineering teams to improve mobile device experiences and enterprise mobility services.

Required Skills and Qualifications

• 8+ years of experience in Mobile Device Management (MDM) and enterprise mobility engineering at a senior level.

• Strong hands-on experience with MDM platforms such as Microsoft Intune, MobileIron, BlackBerry, and AirWatch.

• Experience integrating MDM platforms with PingFederate or Microsoft Entra ID.

• Hands-on experience implementing SSO for mobile applications.

• Strong understanding of authentication and authorization protocols, including SAML, OAuth 2.0, and OpenID Connect (OIDC).

• In-depth knowledge of iOS and Android operating systems.

• Experience onboarding and managing enterprise mobile applications through Apple App Store and Google Play Store.

• Strong understanding of mobile security, identity management, and access control.

• Knowledge of networking fundamentals and internet protocols.

• Excellent troubleshooting, communication, collaboration, and problem-solving skills.

• Ability to work independently and collaboratively in a global team environment.

Preferred / Desired Skills

• Experience with Microsoft Office 365 and Intune App Protection Policies.

• Knowledge of computer security and mobile application security concepts.

• Basic development knowledge of iOS and/or Android applications.

• Experience with networking technologies, load balancers, proxy servers, and firewalls.

• Experience onboarding, integrating, or securing AI/Generative AI applications in enterprise environments.

• Knowledge of biometric authentication and passwordless technologies.

• Experience with enterprise application security and production support.