Senior Product Manager Digital Health Integration

Job Summary:

The Senior Product Manager will lead the strategic direction and delivery of Enterprise Pub/Sub application integrations within a digital health environment. This role focuses on transitioning from scheduled polling to event-driven information exchange using FHIR Subscription and SubscriptionTopic standards. The manager will collaborate with clinical, technical, business, and operational stakeholders to define a clear product roadmap, prioritize features, and ensure successful adoption and continuous improvement of the product.

Responsibilities:

• Define and maintain the product vision, objectives, and roadmap for Enterprise Pub/Sub integrations and workflow changes.
• Prioritize the delivery backlog based on clinical value, stakeholder needs, operational impact, risk, dependencies, and capacity.
• Engage diverse stakeholders including clinicians, business owners, vendors, privacy, security, and delivery teams to gather requirements and align on product decisions.
• Translate requirements into epics, features, user stories, acceptance criteria, and workflow specifications.
• Assess and prioritize migration from polling-based to event-driven workflows to maximize clinical and operational benefits.
• Collaborate with architecture and delivery teams to ensure technical feasibility and testability of product features.
• Lead backlog refinement, planning, demonstrations, and acceptance activities to ensure clarity and alignment.
• Manage cross-team dependencies, risks, scope, decision records, and escalate issues as needed.
• Coordinate release planning, business acceptance, operational readiness, privacy/security reviews, and communications.
• Define and monitor product adoption metrics, service quality, stakeholder satisfaction, and other key outcomes.
• Maintain transparent product communications including roadmap updates, risk management, and delivery status.
• Support change adoption, operational transition, issue triage, continuous improvement, and knowledge transfer.

Required Skills:

• Senior-level product management experience with complex digital health or enterprise integration products.
• Expertise in product vision, strategy, roadmaps, feature prioritization, backlog management, and outcome-based planning.
• Strong stakeholder management across clinical, business, technical, privacy, security, operational, and vendor groups.
• Experience translating user and business needs into epics, features, user stories, acceptance criteria, and release scope.
• Knowledge of Ontario digital health systems, interoperability standards including FHIR APIs, Subscription, SubscriptionTopic, and HL7 v2.
• Proven ability to lead iterative product delivery including backlog refinement, release planning, risk and dependency management, and business acceptance.

Desired Skills:

• In-depth experience with FHIR Subscription and SubscriptionTopic lifecycle, event triggers, filters, and notification delivery.
• Familiarity with provincial digital health services, EMR/HIS integrations, and clinical workflows.
• Experience with cloud-based platforms, asynchronous messaging, APIs, operational monitoring, and service reliability.
• Background in regulated healthcare environments addressing privacy, security, accessibility, and auditability requirements.
• Proficiency in product analytics, service metrics, stakeholder feedback, adoption measurement, and benefits tracking.

Rated Criteria:

• Senior product management experience for complex digital health or enterprise integration products - 25 Points
• Stakeholder and requirements management across clinical, business, technical, privacy, security, operational, and vendor groups - 25 Points
• Ontario digital health and interoperability experience including FHIR APIs and Subscription standards - 25 Points
• Iterative product delivery experience including backlog refinement, release planning, and business acceptance - 25 Points

Total: 100 Points Deliverables:

• Documented product vision, objectives, outcome measures, and roadmap for Pub/Sub application integrations and workflow changes.
• Prioritized and continuously updated product backlog reflecting clinical value, stakeholder input, dependencies, capacity, and risk.
• Epics, features, user stories, workflow requirements, acceptance criteria, and definitions of completion for approved priorities.
• Stakeholder maps, engagement plans, workshop outputs, decision records, priority rationale, and scope trade-offs documentation.
• Current and target-state workflow documentation identifying polling-based processes and event-driven opportunities.
• Release plans, feature sequencing, dependency tracking, risk and issue logs, readiness criteria, and coordinated delivery milestones.
• Business validation and acceptance materials, demonstration outcomes, stakeholder feedback, and release decisions.
• Product metrics and reports covering adoption, workflow timeliness, service quality, stakeholder satisfaction, and benefits realization.
• Product communications including roadmap updates, release summaries, change management, and stakeholder-facing documentation.
• Transition-ready backlog with documented outstanding priorities, decision history, risks, operational considerations, and knowledge transfer materials.

Must Haves:

• Senior product management experience for complex digital health or enterprise integration products with strategic planning and backlog management.
• Proven stakeholder and requirements management skills across clinical, business, technical, privacy, security, operational, and vendor groups.
• Comprehensive Ontario digital health and interoperability knowledge including FHIR Subscription and SubscriptionTopic standards.
• Strong iterative product delivery experience encompassing planning, refinement, release readiness, risk management, and metrics.

Public Sector Experience:

Must Have