Router

Stock Transportation Ltd. (a subsidiary of National Express LLC) operates more than 2,800 school buses and serves 35+ school districts throughout Ontario, Nova Scotia and Alberta. Our corporate office, located in Markham ON, houses the administrative and support functions for the company. Stock Transportation has a strong record of success and decades of experience in pupil transportation. With the support of National Express Group, a global leader in transportation, we are continually focused on delivering our service promise: Getting students to school safely, on time and ready to learn®.

A DIVISION OF NATIONAL EXPRESS LLc

Responsibilities:

• Produce and maintain a master record of all routes and provide operating copies daily
• Read and keep up to date with all documents relating to the routing program. (Manuals, updates, maps, etc.)
• Produce and maintain cost efficient and timely routes
• Meet all deadlines relating to schedules set up for the routing process
• Coordinate with Dispatch to establish route standards for time and miles
• Provide excellent customer service when working directly with customers, parents and employees
• Produce and maintain a written record of problems related to the routing program on a daily basis with clean copies to the General Manager weekly
• Maintain the work area in a neat and professional condition daily
• Maintain a professional appearance
• Ability to work well under pressure

Qualifications

• High school diploma or GED
• Previous dispatch experience is preferred; bi-lingual abilities a plus
• Ability to organize and prioritize time to balance conflicting demands related to customer care and routing.
• Ability to communicate effectively with colleagues and customers in fast-paced and/or stressful environment (interpersonal & telephone skills).
• Ability to problem solve in an effort to meet schedule requirements
• Ability to operate two-way and emergency radio systems
• Ability to use office machines (fax, scanner, copier, zip drive, telephone system)
• Ability to use Microsoft Office Program and computerized routing software.
• Verbal communication skills to provide effective advice and interpretation that are readily understandable.
• Written communication skills to prepare materials and reports
• Customer service skills to provide excellence in customer service to internal and external stakeholders

Stock Transportation is an Equal Opportunity Employer

For more information please visit http://www.stocktransportation.com or http://jobsatstock.ca

Key Words: Router, Dispatcher, Bus Router, Truck Router, Delivery Dispatcher, Transportation Dispatcher/Router, Public Safety Dispatcher, Emergency Dispatcher, Radio Dispatcher, Station Dispatcher, Router, Route Writer, Route Planner, Trip Planner, Transportation Route Planner, School Bus Transportation, Student Transportation, Passenger Transportation, Public Transportation, Transit