Hiring Quality Engineer (QE) in Brampton, Ontario

Job Title:

Quality Engineer (QE) SDET

Location:

Brampton, Ontario

Duration:

06-12 Months

Hourly Pay Rate:

40
Job Description:

We are seeking a skilled Information Technology Engineer specializing in Quality Engineering for AI Chatbot Validation. This hybrid role requires one day onsite per week, working within the BFSI sector in Canada.

Required Skills & Qualifications (Must-have qualifications that candidates must meet to be considered)

• 5 years of strong QA SDET Test Automation experience.
• Experience testing AI, LLM, GenAI, chatbots, virtual assistants, or conversational platforms.
• Knowledge of prompt engineering concepts.
• Experience with Jira, Confluence, GitHub, and Agile delivery.
• Experience with API testing and automation frameworks.
• Strong analytical and troubleshooting skills.
• Experience with Python, Selenium, Playwright, PyTest, or similar tools.
• Strong communication and documentation skills.

Preferred Skills & Qualifications (Nice-to-have skills but are not required)

• Experience with digital platforms like Chatbots/Conversational Agents.
• Generative AI - Quality Engineering experience.

Day-to-Day Responsibilities (key tasks and expectations for the role)

• Validate chatbot responses for accuracy, relevance, completeness, and consistency.
• Create and execute test scenarios, test cases, and regression test suites.
• Identify hallucinations, incorrect responses, formatting issues, and knowledge gaps.
• Perform chatbot conversation analysis and recommend quality improvements.
• Develop and maintain test automation for chatbot validation where possible.
• Work closely with developers, AI engineers, and content teams to resolve defects.
• Track, document, and report defects, test results, and quality metrics.
• Support UAT, release validation, and production quality monitoring.

For immediate consideration please click APPLY to begin the screening process with Alex.