HRIS Education & Communications Advisor

Job Summary

Reporting to the Associate Director HR Operations and Systems, the Human Resources Information Systems (HRIS) Education & Communication Advisor manages the learning and instructional design process for the key HRIS systems / processes, including conducting learning needs assessments, design, development, delivery and program evaluation aligned with Niagara Region’s HR Technology Strategy, People Plan and learning strategies. This role will manage the delivery and execution of communications and effective change strategies related to new HR technology initiatives and projects. This role is also responsible for the administration of the applicable areas of Niagara Region’s corporate intranet site, and the communication of related policy, procedures and support tools.

Education

• Post-secondary degree in Business Administration, Adult Education, Communications, Human Resources Management, or other related discipline.
• Post-graduate education in Training and Development or Adult Education is preferred.
• Formal training in Instructional Design, Curriculum Development or e-Learning (e.g. Certified Training Professional, Certified Training and Development Professional) is preferred.
• An equivalent combination of education and experience may be considered.
• Demonstrated working knowledge of change management and project management principles.
• 5 years of experience in curriculum / instructional design, implementation and facilitation of learning programs / projects in a corporate learning environment, preferably in a public sector / municipal environment and with multiple employee / union groups.
• Demonstrated project knowledge experience with the ability to lead or manage key areas of large scale projects.
• Demonstrated knowledge of adult learning principles and a strong familiarity with design and development principles / methodologies.
• Experience designing and developing instructor‑led content with technical subject matter content and documenting or explaining the use of functional application courseware, preferably related to developing software solutions training for a broad audience.
• Practical experience with current learning technologies used for authoring and deploying e-Learning such as authoring tools, learning management systems and multi-media environments; with Adobe Captivate experience preferred.
• Experience designing and developing Human Resources technical training curriculum and documentation targeted to a non‑technical audience.
• Previous experience working with HRIS applications and modules (i.e. UKG Kronos Pro WFM, PeopleSoft HCM) is preferred.
• Working knowledge of Human Resources / payroll, policies and procedures, and aptitude for understanding HR processes, principles, legislation and systems is preferred.

Responsibilities

Designs, develops, sustains and maintains HRIS learning programs and solutions, key support tools, related procedures documentation (50% of time).

Formulates and implements strategic communication and change strategies to support the HR Technology Strategy and HRIS systems (30% of time).

Assesses and evaluates overall effectiveness of the HRIS learning programs and solutions (10% of time).

Performs learning program support and logistical activities (10% of time).

Ensures myHR and HR Operations and all other invested parties have access to materials required to effectively and efficiently answer basic inquires or route more complex inquiries to appropriate resources.

Special Requirements

This position currently falls within our hybrid model, allowing the employee to typically work a minimum of 50% of your time at your regular work location and the other 50% of time at home.

As an employer of choice, Niagara Region offers competitive salaries and benefits, a defined benefit pension plan, a corporate wellness centre, access to the Employee and Family Assistance Program (EFAP), mentorship and training programs, employee recognition programs, and more. In addition, the Region recognizes the value of having flexible work arrangements to support better work‑life balance for our employees. Hybrid work arrangements may vary from one employee to another and may also differ in the number of remote workdays. These opportunities remain subject to the alignment of operational needs, business requirements, and customer service expectations.

About Us

Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high‑quality programs and services to support and advance the well‑being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.

At Niagara Region, we value diversity - in background and experience. We are proud to be an equal opportunity employer. We aspire to hire and grow a workforce reflective of the diverse community we serve. By doing so, we can deliver better programs and services across Niagara.

We welcome all applicants! For more information about diversity, equity, and inclusion at Niagara Region, Diversity, Equity and Inclusion - Niagara Region, Ontario or email related questions to diversity@niagararegion.ca. To send input on reducing barriers in the current hiring process, please email myhr@niagararegion.ca

For the Region's full employee equity statement, Working at Niagara Region - Niagara Region, Ontario.

While specific qualifications are important for certain roles, we invite individuals from diverse backgrounds to apply. Our recruiters will evaluate your suitability for the role.

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