Seniors UX Designers

Our Client is looking for experienced Senior UX Designers to support large-scale digital initiatives within the Ontario public sector. The successful candidates will lead user-centred design activities, conduct end-to-end user research, facilitate design workshops, and create intuitive experiences across web and mobile applications.

Key Responsibilities

• Create effective, user-friendly, and visually appealing digital interfaces.

• Design and improve end-to-end user experiences based on user research, testing, and feedback.

• Conduct user research, interviews, surveys, and usability testing.

• Translate research findings into sitemaps, user flows, customer/user journey maps, wireframes, mockups, and prototypes.

• Lead UX projects, design workshops, and stakeholder alignment sessions.

• Design and deliver experiences optimized across different devices and interfaces.

• Research, conceptualize, sketch, prototype, test, and iterate digital product experiences.

• Identify usability and design challenges and develop practical solutions.

• Gather stakeholder and user feedback to improve existing interfaces.

• Work closely with developers, QA specialists, business stakeholders, and other cross-functional teams.

• Prepare clear documentation, design reviews, assessments, and supporting materials.

Required Skills & Experience

• Strong experience as a UX Designer, UI Designer, Interaction Designer, Product Designer, or similar role.

• Experience designing web and mobile applications.

• Strong experience creating GUI/interface designs based on user interaction and usability requirements.

• Ability to define and lead UX initiatives, workshops, and stakeholder alignment sessions.

• Experience managing end-to-end user research, from participant recruitment through research synthesis.

• Strong experience with wireframes, user flows, user journeys, mockups, prototypes, and usability testing.

• Hands-on experience with Figma, Canva, and similar design/prototyping tools.

• Understanding of web technologies and their implications for UX/UI design.

• Strong communication and stakeholder-management skills.

• Proven ability to collaborate with developers, QA teams, business stakeholders, and multidisciplinary teams.

Nice to Have

• Previous Ontario Public Service (OPS) or broader public-sector experience.

• Experience with the Ontario Design System.

• Knowledge of the Ontario Digital Service Standard.

• Knowledge of accessibility testing and accessible design practices.

• Experience designing solutions aligned with WCAG 2.1 AA accessibility standards.

• Experience working with complex or legacy systems and navigating multiple stakeholder/approval relationships.

Ideal Background

Candidates should have strong hands-on experience across both UX research and UX/UI design, including user interviews, surveys, questionnaires, stakeholder consultations, wireframing, prototyping, usability testing, and design iteration.