Operations Delivery Lead - Stock

The Operations Delivery Lead, Stock supports efficient product flow by coordinating shipment processing, stock receiving, replenishment, inventory accuracy, and back-of-house organization across assigned store locations. This role works closely with Multi-Site Managers and store leaders to ensure merchandise is received, verified, organized, and moved to the sales floor in a timely manner. The Operations Delivery Lead promotes consistent execution of stockroom standards, inventory controls, replenishment routines, and operational procedures that support customer-ready stores in a high-traffic airport retail environment.

Core Responsibilities

• Support Multi-Site Managers and store leaders in prioritizing shipment processing, stock receiving, replenishment, inventory accuracy, and back-of-house organization.
• Receive, unload, sort, and stage incoming shipments while verifying quantities, product condition, and documentation for accuracy.
• Process merchandise efficiently by unpacking, tagging, pricing, organizing, and routing product to the appropriate stockroom, staging, or sales floor location.
• Maintain accurate inventory records by supporting cycle counts, stock checks, discrepancy research, damages processing, markdowns, and inventory adjustments as directed.
• Execute replenishment routines to keep high-demand merchandise, promotional items, travel essentials, news, gifts, and impulse products available for customers.
• Maintain an organized, safe, and efficient back-of-house environment by ensuring product is stored, labeled, rotated, and accessible according to Company standards.
• Identify stockroom, replenishment, and inventory gaps and communicate opportunities for process improvement to store leadership and upper management.
• Train and support CSAs on stockroom procedures, replenishment expectations, merchandise handling, safety practices, and inventory-related tasks.
• Support store readiness by maintaining organized sales floor displays, recovering merchandise, and ensuring product presentation aligns with merchandising standards.
• Communicate shipment issues, inventory concerns, damaged goods, low-stock conditions, and field feedback to management in a timely manner.
• Assist with opening and closing procedures as assigned, including required documentation, store security, and operational readiness.
• Perform other duties as assigned.

Pay $20.00 per hour