AI Engineer

Job Description

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At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

Corporate IT is looking for AI Engineer with at least 2 years of development experience. This role will be instrumental in driving innovation, implementing cloud capabilities, and building GenAI solutions. The ideal candidate has a passion for cutting-edge technologies and a proven track record of building large-scale, complex software systems.

This role will collaborate with architects, product owners, data engineers, security and governance partners, and business stakeholders to deliver AI-powered applications, retrieval-augmented generation (RAG) solutions, intelligent agents, automation workflows, and reusable AI platform capabilities.

What will you do?

• Work closely with the Enterprise Architect to design and implement solutions that align with the platform capabilities roadmap
• Research and pilot the latest GenAI technologies and practices
• Champion a culture of continuous improvement, motivating change and fostering innovation within the team
• Create and maintain technical design artifacts that describe application functionality, solution designs, data models, interfaces, and integrations
• Use and enhance our DevOps practices and tools to enforce software guardrails, increase automation, and help engineers build code faster, at a lower cost, and lower risk
• Stay current with industry advancements in cloud technologies, AWS services, and AI/ML
• Provide post-production support for deployed applications, including troubleshooting, performance optimization, and continuous improvement
• Collaborate effectively in an Agile environment, communicate technical trade-offs clearly, and mentor junior team members.

What do you need to succeed?

• Bachelor’s degree in computer science, Software Engineering, Data Science, or a related field, or equivalent practical experience.
• 2+ years of professional software engineering experience, including 1+ years of building and operating solutions on AWS.
• Hands-on expertise with Python, AWS Lambda, and APIs
• Experience with developing AI bots/agents
• Familiarity with chatbot development concepts, RAG techniques and vector databases
• Experience with DevOps culture, tools, and best practices
• Strong problem-solving abilities and analytical skills with a keen eye for detail and the ability to assess alternatives, risks, and benefits
• Commitment to fostering a collaborative, transparent, and trust-based team culture

Nice to have

• Experience with Amazon Bedrock Knowledge Bases, Amazon Bedrock Guardrails, Agents for Amazon Bedrock, or Amazon Bedrock AgentCore.
• Experience with Amazon OpenSearch Service, PostgreSQL with pgvector, or other enterprise vector-search technologies.
• Experience with AWS Glue, data pipelines, PySpark, or analytics workloads.
• A relevant AWS certification.
• Experience with Amazon QuickSight when analytics dashboard development is part of the solution.

What’s in it for you

• We’re honoured to be recognized as a 2026 Best Workplaces in Canada by Great Place to Work® Canada.
• Wellness programs that support the three pillars of your health – mental, physical, and financial
• The opportunity to move along a variety of career paths with amazing networking potential.
• As a hybrid organization, you and your leader use business and Client needs to choose where you work, at home or in the office

Unique Requirements:

• This role requires Reliability Status Clearance. In addition to a law enforcement inquiry and a credit check, as part of your application, the Government of Canada will ask if you lived or travelled outside of Canada for 6-consecutive months during the last 5 years, and you must account for all activities during this time. Important: Obtaining Reliability Status Clearance within a reasonable amount of time is a condition required to start employment for this role at Sun Life.
• Must be able to satisfactorily complete applicable background checks prior to the start date and during employment, in accordance with Sun Life’s policies and practices.