Account Executive

Account Executive

Aurum is an industry-leading window cleaning & property maintenance group of companies. We are currently looking for a unique and dynamic individual to create new business and build new and existing clients in the various regions we operate in Canada.

Reporting to the EVP, the Sales Associate creates long-term, trusting relationships with our customers with the goal of developing new business from existing clients and actively seeking new sales opportunities. This position will liaise with cross-functional internal teams to improve the entire customer experience. The key area of focus for this role will be to grow Aurum's business within the commercial and/or construction industry. Compensation for this position is a base salary plus commission in addition to our benefits program, following the successful completion of a three-month probationary period.

Job Type- Full-Time Permanent

Shift & Schedule- Monday to Friday

Responsibilities

• Build and maintain strong, long-lasting client relationships.
• Proactively engage with customers, ensuring an ongoing positive customer experience
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
• Reach out to customer leads through cold calling and site visits.
• Negotiate contracts and close agreements to maximize profits.
• Achieve agreed-upon sales targets and outcomes within the schedule.
• Coordinate sales plans with operations and scheduling departments to ensure customer success.
• Ensure all data, information, and details are entered into CRM (Salesforce) and updated as required.
• Maintain acute awareness of market and industry trends and make suggestions for improvement.
• All other duties as assigned.

Requirements

• Minimum 2 years of making a positive difference in an organization.
• Degree or diploma considered an asset.
• 3+ years of account management experience in the service or operations industry
• Demonstrable ability to communicate, present and influence key stakeholders.
• Experience with Salesforce is considered an asset.
• Proven ability to effectively negotiate and close agreements.
• Team-player mindset and willingness to collaborate.
• Solid organization and reporting skills
• High attention to detail
• Ability to efficiently use Microsoft Office and learn new programs.

Aurum and its affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.