Administrator - Support Services

Are you an organized, detail-oriented administrative professional seeking a fulfilling opportunity to support mission-driven community initiatives? Our client is seeking a Support Services Administrator, a prominent non-profit organization located in downtown Toronto. As a Support Services Administrator, you will play a critical role in providing dynamic, high-level administrative, operational, and executive support to leadership within the Support Services department.

If you excel in process management, calendar tracking, health and safety oversight, and advanced Microsoft Excel data coordination, this Support Services Administrator role offers an exceptional platform to advance your administrative career while making a tangible impact on the community. Apply today!

Advantages
• Annual salary starting between $53,000 and $57,000.
• Comprehensive health and benefits package including Short-Term Disability (STD), Long-Term Disability (LTD), and wellness coverage.
• RRSP matching program.
• Vacation package featuring 15 days (3 weeks) of paid vacation in the first year.
• Vibrant, inclusive, and welcoming team culture with strong mission-driven values.
• Ongoing opportunities for professional growth and internal mobility within the organization.
• Prime downtown Toronto location, fully accessible by TTC public transit.

Responsibilities
• Provide proactive administrative and executive support to the Director of Support Services and departmental leadership team.
• Manage complex executive calendars, schedule meetings with internal teams, external partners, and vendors, and take accurate meeting minutes.
• Coordinate domestic travel arrangements, track itineraries, log travel expenses, and manage receipt reporting.
• Utilize Microsoft Excel to organize datasets, create operational formulas, establish due dates, and build tracking systems for key departmental metrics.
• Monitor and maintain Health and Safety inspection schedules and tracking logs to ensure institutional compliance.
• Prepare, format, and distribute high-quality correspondence, informational materials, presentations, and statistical summary reports.
• Maintain structured digital files, directories, vendor records, and departmental documentation.
• Act as the first point of contact for departmental inquiries, routing communications appropriately while maintaining confidentiality.
• Provide administrative oversight for user accounts, onboarding orientation, and access portals.
• Identify workflow bottlenecks and recommend proactive process improvements to enhance operational efficiency.

Qualifications
Skills:
• High-level proficiency in Microsoft Excel (data organization, formula building, tracking, and basic data analysis).
• Strong command of the Microsoft Office Suite (Word, PowerPoint, Outlook).
• Exceptional organizational and multi-tasking skills with meticulous attention to detail.
• Outstanding verbal and written communication abilities.
• Proven troubleshooting and problem-solving skills with the ability to exercise independent judgment.
• Strong customer service orientation and ability to build positive relationships across diverse teams.
• High degree of discretion and integrity when handling confidential information.

Requirements:
• 3 to 4 years of proven administrative experience, ideally within a non-profit, community service, or public-sector organization.
• College diploma in Business Administration, Office Management, or equivalent practical experience.
• Practical expertise in Microsoft Excel assessment scenarios (data organization, calculating dates, formatting formulas).
• Demonstrated experience managing executive schedules and supporting leadership workflows.
• Willingness to complete standard background checks, including a Vulnerable Sector Screening (VSS).

Summary
If you meet all or most of the above-listed criteria, register for a Randstad account online if you have not yet registered, and please apply directly online. We appreciate all applicants and those interested in this opportunity, however only those with relevant experience will be considered.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.