The SAP SuccessFactors Lead is responsible for leading the design, implementation, integration, and support of SAP SuccessFactors solutions to enable HR transformation and talent management initiatives. The role requires extensive experience in SAP SuccessFactors implementation and support projects, with responsibility for solution design, business process optimization, stakeholder engagement, and project delivery. The individual will work closely with HR leadership, business stakeholders, system integrators, and technical teams to define business requirements, recommend best-practice solutions, and ensure successful deployment of SuccessFactors capabilities.
The successful candidate will possess strong expertise across core SuccessFactors modules, including Employee Central, Recruiting, Onboarding, Performance & Goals, Compensation, Succession & Development, Learning Management, and Workforce Analytics. The role requires experience leading full lifecycle implementations, upgrades, and enhancements, as well as integrating SuccessFactors with SAP S/4HANA, SAP HCM, third-party payroll systems, and other enterprise applications.
The SAP SuccessFactors Lead will provide functional leadership throughout the project lifecycle, lead fit-to-standard workshops, manage solution governance, support testing and deployment activities, and ensure alignment with SAP best practices. Experience with SAP SuccessFactors integrations, Employee Central Payroll, SAP Business Technology Platform (BTP), SAP Cloud ALM (CALM), and HR transformation programs is highly desirable.
The ideal candidate will have a minimum of 15 years of SAP SuccessFactors experience, including at least 3 end-to-end SAP SuccessFactors implementations, with proven experience leading global HR transformation programs. Strong experience integrating SAP SuccessFactors with SAP S/4HANA and third-party HR/payroll applications is required. Strong Utilities industry experience is mandatory, with a solid understanding of utility business processes, workforce management, unionized workforce environments, field operations, regulatory compliance, organizational change management, and HR processes supporting utility operations. The individual must demonstrate excellent communication, stakeholder management, leadership, and consulting skills, with the ability to engage effectively with both business and technical teams.
SAP SuccessFactors Lead • Toronto, ON, Canada
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